Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Group 1 Toyota West Bank

Harvey, LA

Overview
Reviews
Vehicles
4.6
792 Reviews
Call Dealership (504) 341-3300

3800 Lapalco Blvd

Harvey, LA

70058

Directions

By Type

Showing 792 reviews

October 30, 2026

Nina the service advisor has been great from the day I purchased the vehicle from Bohn Toyota Westbank. More

by Pistolpower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Print
October 23, 2026

The best thing about this dealership was Mrs. Woods, the salesperson. She was extremely helpful. More

by capo-glitter.5l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Caldwell
Print
Oct 24, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota West Bank. We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2026

Renee Wood was very helpful and willing to work with me. The dealership is very friendly and willing to earn my business. They gave me a great deal on my vehicle. More

by mach5racerx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee Wood
Print
Oct 23, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Group 1 Toyota West Bank

October 21, 2026

Nina was great. ...fast service and told me exactly what i needed to do for my Car with 300k miles on it. Thanks again NINA!! More

by Ryoung638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NinaZ
Print
Oct 23, 2026 -

Group 1 Toyota West Bank responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Toyota West Bank. Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2026

I have been to this Toyota group one twice and I have received excellent service. The waiting time was not long at all. They kept me informed and got it right out. I really appreciate it all they do to k More

by Krewecolor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Print
October 17, 2026

Very pleased with the overall experience called the day before made an appointment early. Told me it was going to be about an hour and it was had a nice cup of coffee. Nice lounge chair. Watched a little T More

by ronnielimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
10 frank
Print
October 14, 2026

Everyone in the service department was very friendly and helpful to me. I would go back for any service I need for my car. Than y’all so much. More

by ellen21453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bodden
Print
Oct 16, 2026 -

Group 1 Toyota West Bank responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2026

I found the service was done fast n efficient. We were greeted when we arrived and the technician was very polite. We appreciate you!! Thanks for the service. More

by redoctober1935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary LaPoint
Print
Oct 13, 2026 -

Group 1 Toyota West Bank responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 10, 2026

I appreciate the good service that has been provided since I’ve owned my Tundra. Nina Zamora is an excellent service Manager and a pleasure to work with! More

by eldkdmarquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Zamora
Print
Oct 12, 2026 -

Group 1 Toyota West Bank responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 10, 2026

I had great service today as usual and got out fast and my service rep was very helpful. More

by loup2148
Recommend Dealer
Yes
Employees Worked With
Victor and Nina
Print
Oct 12, 2026 -

Group 1 Toyota West Bank responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

1
2
...
80