Group 1 Toyota Rivertown

This is the best dealership that I had in a long time. Thanks you for your services Thanks you for your services More

The Service Department is outstanding! But things are very slow, to receiving parts for safety Alerts on your vehicle. I have been wanting almost TWO years for a Safety fix on my 2025 Tun But things are very slow, to receiving parts for safety Alerts on your vehicle. I have been wanting almost TWO years for a Safety fix on my 2025 Tundra. More

I bring my car paid 99. 00$ for nothing because they didn’t know what was the problem..🤬 00$ for nothing because they didn’t know what was the problem..🤬 More

Kelsey did a great job, very easy to work with. Everything went very well through the whole process. Everything went very well through the whole process. More

I recently bought a Toyota Highlander from Brenton “Bo” Aviles. The entire process could have been smoother. I totally recommend Toyota Rivertown in Columbus. Aviles. The entire process could have been smoother. I totally recommend Toyota Rivertown in Columbus. More

The service staff were nice, and competent enough. The service is fine, however, my oil change took almost 3 hours. That’s an absurd amount of time for an oil change. The service is fine, however, my oil change took almost 3 hours. That’s an absurd amount of time for an oil change. More

Aaron Lightsey was very helpful for my car service and explained everything and answered all my questions explained everything and answered all my questions More

They nice work with you in what you want. they keep you posted about your vehicle.they also ask if you have any question about anything.they fast.you can count on them.honest and careing they keep you posted about your vehicle.they also ask if you have any question about anything.they fast.you can count on them.honest and careing More

It was good and i appreciated the snacks. Please add allergy friendly snacks. The dealership was what I expected Please add allergy friendly snacks. The dealership was what I expected More

Horrible experience with them doing $2500 of work that was done wrong, waiting several weeks because their young tech assigned to my car was "busy with school" Used to have some resemblance of customer se was done wrong, waiting several weeks because their young tech assigned to my car was "busy with school" Used to have some resemblance of customer service, but was intentionally ignored last service and possible racism by the three guys who came out. I left a negative review, all of a sudden I'm getting 10x more emails and letters in my mail harassing me after being very reasonable every time I've had an issue here. Spent years in Florida with the car and at several dealerships without issue. Always a problem here or getting my car back in worse shape. More