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Group 1 Toyota Rivertown
Columbus, GA
1,249 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,249 reviews
July 27, 2026
Good experience from start to finish. Sales agent Kelsey Berardi worked with me to find a truck I liked and priced to suit me. Very professional, no pressure, answered all my questions an Sales agent Kelsey Berardi worked with me to find a truck I liked and priced to suit me. Very professional, no pressure, answered all my questions and followed up on the prep work and kept me informed. After making the deal she still stayed with me until all the paperwork was finished and I drove off the lot. If you are looking for a vehicle call on "Kelsey Berardi" . Excellent service. Thank you Kelsey. Gene in Dothan. More
by genemckissack
Employees Worked With
Kelsey Berardi
July 22, 2026
Bad overall experience. I made an early appointment (9:30), arrived on time and still was made to wait 3 hours. And to make things worse, I was given a list of services that I made an early appointment (9:30), arrived on time and still was made to wait 3 hours. And to make things worse, I was given a list of services that needed urgent attention all together totaling over $1,600.00. I am now my own mechanic. More
by rsthmphr
Employees Worked With
John Hopkins
July 22, 2026
Dealership was pleasant. The staff were very friendly and welcoming. I would recommend this dealership to all my relatives and close friends. The managers were very informati The staff were very friendly and welcoming. I would recommend this dealership to all my relatives and close friends. The managers were very informative and helpful during the whole process and I was highly satisfied with my purchase and experience. More
by nick.vasquez14
Employees Worked With
GW Marlow, Randy Kraus, Winford Lee
July 15, 2026
Christina was amazing. . I had purchased another vehicle over a year ago and was happy to find her again for this purchase.. everything went really smoothly and both my wife . I had purchased another vehicle over a year ago and was happy to find her again for this purchase.. everything went really smoothly and both my wife and I love this new 2026 RAV4.. More
by Steve Ballesteros
Employees Worked With
Christina Chapman, John Hopkins
July 14, 2026
I have been doing business with Group 1 Rivertown Toyota for about 19 years and have helped me with my last 10 Vehicle purchases or leases for my family. Good people to work with. for about 19 years and have helped me with my last 10 Vehicle purchases or leases for my family. Good people to work with. More
by jrweston3
Employees Worked With
Shelby Holley and Christina Chapman, John Hopkins
July 09, 2026
Desmond Baker is an awesome service advisor. He kept me informed on the status of my vehicle. I will ask for Mr Desmon to be my service advisor on my next service. He kept me informed on the status of my vehicle. I will ask for Mr Desmon to be my service advisor on my next service. More
by rickybowens72
Employees Worked With
Mr Desmon Baker
July 06, 2026
I feel more communication is needed,went to pu car said it wouldn't be done for awhile had to get a ride and then an hour later I got a call saying it was done so I had to get another ride, if I had known it wouldn't be done for awhile had to get a ride and then an hour later I got a call saying it was done so I had to get another ride, if I had known It was only be an hour have waited there More
by Michelle gath
Employees Worked With
John Hopkins
