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Group 1 Toyota Rivertown

Columbus, GA

4.3
1,179 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 1,179 reviews

February 14, 2026

I got good service, didn't take that long the hole staff is friendly.Thanks More

by raymondmarchany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Feb 15, 2026 -

Group 1 Toyota Rivertown responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2026

Bought a Toyota Crown Signia and have used them now 3x for the 5,000 mile service that comes with purchase. Scheduling department is accommodating so that the best time for me can be scheduled. I usual More

by heidigraziano29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmon Baker
Feb 18, 2026 -

Group 1 Toyota Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2026

Alaina Hill provided outstanding customer service and professionalism throughout my appointment. I appreciate her assistance. More

by mbev69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Hill
Feb 15, 2026 -

Group 1 Toyota Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

February 11, 2026

Took car in at 745am for a diagnostic they found out what the problem was More

by tiffany_davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quenisha
Feb 14, 2026 -

Group 1 Toyota Rivertown responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2026

Took car in at 745am for a diagnostic they doing out what the problem was More

by tiffany_davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quenisha
Feb 14, 2026 -

Group 1 Toyota Rivertown responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2026

Due to a misunderstanding with my bill I was happy. Your service kids need to pay more attention. More

by Owensg1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
February 07, 2026

Very enjoyable experience! Everyone was friendly and helpful, and my salesman Jonah was the best! He took the time and care necessary to ensure I was aware of all my options an More

by JorgeM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonah Thomason
Feb 12, 2026 -

Group 1 Toyota Rivertown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2026

Easy to make an appointment. They keep you in the loop from start to finish and never pressure to do extra work. They explain everything when you pick up your vehicle. More

by Bjbug1962
Recommend Dealer
Yes
Employees Worked With
Mendez, John Hopkins
Feb 09, 2026 -

Group 1 Toyota Rivertown responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

February 03, 2026

The buying process was very easy the cell dealership person by the name of Robert was a great sale person and explained everything that we needed to know and make the buying process much easier thank yo More

by srembert246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Feb 05, 2026 -

Group 1 Toyota Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert here at Group 1 Toyota Rivertown! We do hope we can be of assistance in the future. Take care!

February 02, 2026

Great service, Great personnel. Explained everything about the repair in layman term. Without making you feel lost. More

by Tommie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quenisha Mackey
Feb 05, 2026 -

Group 1 Toyota Rivertown responded

Hi Tommie! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.