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Group 1 Nissan Southwest Houston

Stafford, TX

4.6
1,302 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,302 reviews

October 12, 2025

Service was great and work was performed in timely manner. Very happy with the results More

by kspollack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas in service , Zachary Swimmer
Oct 15, 2025 -

Group 1 Nissan Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2025

Way to long for an oil change esp when i have an apt. And was to get a car wash and that didnt happen!! More

by tishmaroulis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abraham
Oct 15, 2025 -

Group 1 Nissan Southwest Houston responded

Thank you for your feedback. We appreciate you taking the time to inform us about your recent experience and apologize for the inconvenience. We deeply regret any inconvenience you may have encountered. We strive to provide exceptional customer service to all our customers, and it looks that we fell short in this instance. We will further review this experience to look for opportunities to better serve our clients. Stephen Swad General Manager 281.243.1918 sswad@sterlingmccallnissan.com

October 08, 2025

Beautiful, clean facilities and friendly service! This dealership has restored my faith in honest auto repairs, unlike past experiences with other mechanics who pushed unnecessary work. It's a smart More

by deswedlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Sanchez
Oct 11, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2025

The service attendant was very professional and helpful. Was a very good and positive experience indeed. More

by Siddiqi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Lee
Oct 11, 2025 -

Group 1 Nissan Southwest Houston responded

Hi Siddiqi, thank you for your kind words! We are glad that our service attendant provided professional and helpful service. We strive to create positive experiences for all of our customers.

October 04, 2025

Gracias, excelente servicio. , personal muy capacitancdo, calificado y muy competente, con una calidad de atencion y servicio... More

by Ileana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Zachary Swimmer
Oct 08, 2025 -

Group 1 Nissan Southwest Houston responded

Ileana, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2025

Kenan was great seller , ther gave me a great offer , and they were respectful . Quick transaction More

by fcaltinok
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenan and billy, Zachary Swimmer
Oct 07, 2025 -

Group 1 Nissan Southwest Houston responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2025

My service advisor did an excellent job. She is Megan Lawson, friendly and professional. Awesome! More

by Emilio
Recommend Dealer
Yes
Employees Worked With
Megan Lawson
Oct 08, 2025 -

Group 1 Nissan Southwest Houston responded

Emilio, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan! Please don't hesitate to reach out to us if there's anything more we can do!

October 03, 2025

Very great customer service, very humble and excellent all questions were answered and very helpful. More

by ceejay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ade Adedayo
Oct 04, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2025

ALWAYS great service at Sterling McCall Nissan! Amos is my FAVORITE service advisor. His service is always consistent. Car was ready sooner than promised. ❤️ More

by nitabmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Alincy
Oct 04, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2025

Great service! Professional, knowledgeable, skillful. Performed ccellent service in timely manner. Service Advisor kept me informed. More

by youja5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Garcia
Oct 04, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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