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Group 1 Nissan Southwest Houston

Stafford, TX

4.7
1,579 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,579 reviews

September 13, 2026

Excellent attention and service. Mr. Gonzalo was very kind, efficient, and proactive. Vera good good More

by MARCOS Oca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Gomez, Zachary Swimmer
Sep 15, 2026 -

Group 1 Nissan Southwest Houston responded

Hi Marcos, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 12, 2026

The Appointment schedulers ( talked with 2 because of a schedule confict) and the service advisor was very pleasant. The service advisor made me feel welcome to ask questions. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Gomez
Sep 14, 2026 -

Group 1 Nissan Southwest Houston responded

Hello Lynn, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. If you have any further questions, please don't hesitate to reach out!

September 12, 2026

Good care of customers,staff and facilities are good. great experience..Takes time but they arrange ride More

by suryasunil209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Sep 14, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2026

I was told by another dealership that I had $3500 worth of repairs needed. Went to Group 1 to have the work done and was told the problem didn’t exist. They showed me my car and took pictures of the unaffe More

by sdickson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei and Megan
Sep 13, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 11, 2026

All work done by the South West Nissan Houston is worthy. Thank you for the reliable work. More

by Hagos Afewerki
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mr. A braham Garcia
Sep 14, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are so happy to read such a great review about Group 1 Nissan Southwest Houston! If you have any further questions, please don't hesitate to reach out!

September 10, 2026

Very professional and very service-oriented. Very pleased with the treatment I receive from all the service representatives. More

by Elizabethowen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham - my service representative
Sep 11, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2026

Great experience today at Group 1 Nissan Southwest Houston having my first routine service on my Nissan Rogue. My Service Advisor, Megan Lawson, was excellent. She was very knowledgeable and thorough More

by vickiemalino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Lawson
Sep 10, 2026 -

Group 1 Nissan Southwest Houston responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 09, 2026

Always excellent the people is nice , and they always resolve the situation and I loved that always clean my car. Thank you More

by reynaguidotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annayh Perez, Zachary Swimmer
Sep 10, 2026 -

Group 1 Nissan Southwest Houston responded

Reynaguidotti, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Nissan Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

September 05, 2026

Excellent service , the staff is very professional with their work and I always prefer to go there More

by regimonmukalel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Sep 06, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2026

Appointment was on time and delivered the car after service included free wash. Service person was helpful. More

by mark_desai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Sep 08, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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