Group 1 Nissan Southwest Houston

It took 3 hours in appointment how about no appointment I was not happy ok was not happy ok More

Megan Lawson and Anthony Torres were great. They helped me trouble shoot the malfunction message on my vehicle. Megan was very thorough and detailed. She kept me informed of the progress. They helped me trouble shoot the malfunction message on my vehicle. Megan was very thorough and detailed. She kept me informed of the progress. The customer service I received was excellent. More

From arrival to departure of the dealership i felt cared for. The staffs customer service was top tier. Every question that I had was answered with clarity. There was no shady feelings that you would get fr for. The staffs customer service was top tier. Every question that I had was answered with clarity. There was no shady feelings that you would get from other dealership, nor was it the feeling of being cheated or up-sold. In all of my car maintenance experiences this was by far one of the best. The only other dealership i felt the same about was Lexus. I would definitely recommend. More

Easy to check in , let me know of every step they do , make recommendations, and a car wash. Thanks make recommendations, and a car wash. Thanks More

It was very professional and it was the best service I received at this dealership. I felt very important with spectacular customer satisfaction. received at this dealership. I felt very important with spectacular customer satisfaction. More

Able to work with you to get car that you want. Courteous staff and very professional. Courteous staff and very professional. More

Douglas was very helpful! He walked me through the itemized list of things that needed immediate attention. He walked me through the itemized list of things that needed immediate attention. More

Very pleased with the speed and services provided along with customer service by Megan gave. with customer service by Megan gave. More

I did not have an appointment; however, I was seen immediately. The wait was not too long and they always do a great job. Thank you! immediately. The wait was not too long and they always do a great job. Thank you! More

I took my vehicle in for service at the Stafford location and paid $3000 to have it fixed. I pick up my vehicle and took it for a drive with my son. Before we could get to where we were going the 4 wheel lig and paid $3000 to have it fixed. I pick up my vehicle and took it for a drive with my son. Before we could get to where we were going the 4 wheel light engine light came on indicating for me to stop the vehicle immediately. I sent that message to the dealership. Later took it to the dealership and because the light had gone off, I was told that there was nothing they could do. But that was one of the reasons I took it in along with the thumbing noise when backing up. So nothing was done. Being a single mom I had to take out a loan to pay for the service which I'm still paying. But I took it back in a week ago and was informed that I would receive a call when they have a loaner car. The service advisor was very nice and I'm hoping they want let me down again. More