Group 1 Nissan Southwest Houston

Very great experience with Douglas, made everything so easy for me, would go back a million times for his customer service. easy for me, would go back a million times for his customer service. More

Went in for oil change and Karim was outstanding. He walked me through everything and was very detailed. The only thing that could improve is that whoever sets appointment needs to be on same page a He walked me through everything and was very detailed. The only thing that could improve is that whoever sets appointment needs to be on same page as the advisor . More

Likewise before I got a good timely service right from arranging appointment by Ms Ana (highly appreciate to her courteous service) to attending the vehicle and keeping me posted by Mr Joel. Thanks for m arranging appointment by Ms Ana (highly appreciate to her courteous service) to attending the vehicle and keeping me posted by Mr Joel. Thanks for maintaining a high standard! More

I have been to this several times in the past and I have always been very impressed by the customer service. But this time I was very disappointed. My advisor was extremely rude and I didn’t feel appreciate always been very impressed by the customer service. But this time I was very disappointed. My advisor was extremely rude and I didn’t feel appreciated as a customer More

Had to have service done. My service advisor offered the best service I have had in awhile anywhere. I highly recommend you ask for her . Lorelei My service advisor offered the best service I have had in awhile anywhere. I highly recommend you ask for her . Lorelei More

Really amazing service, almost immediately received assistance and started looking at cars. No rush at all, they let us look at all the models we wanted. assistance and started looking at cars. No rush at all, they let us look at all the models we wanted. More

It takes 2 hours for a basic service. I had to go back because the service mechanic forgot to put the wheel lock back. That was frustrating to me because of freeway traffic. I had to go back because the service mechanic forgot to put the wheel lock back. That was frustrating to me because of freeway traffic. More

The Nissan team was awesome. They were very professional and friendly. The process was quick and their customer service was top tier. Antony was great They were very professional and friendly. The process was quick and their customer service was top tier. Antony was great More

They keep you well informed of is going on with your vehicle. Also fair pricing. But tha Central Nissan off of IH 610 are absolutely crooked. You buy a car from them and after that they will not even gi vehicle. Also fair pricing. But tha Central Nissan off of IH 610 are absolutely crooked. You buy a car from them and after that they will not even give you the time of day. Hide behind emails and text if they even respond.. And when you go up to the central Nissan location ether in a meeting or on vacation nothing but excuses after excuses. But now the Nissan Stafford location now renamed, Group One, this is the best one to do business with! I will put my money here thank you. More

Never had a bad experience yet. The worst thing I've ever experienced was walking by a girl with a septum nose piercing. The worst thing I've ever experienced was walking by a girl with a septum nose piercing. More