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Group 1 Nissan Southwest Houston

Stafford, TX

Overview
Reviews
Vehicles
4.6
1,302 Reviews
Call Dealership (281) 243-8600

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,302 reviews

May 24, 2025

Gonzalo is my go-to service rep. He is thorough and is a great listener. The service techs are very thorough and always give me options and recommendations. More

by gscullin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Gomez
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May 26, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2025

Had no appointment and went in for an oil change. Service was efficient and the price was great. I intend to return. More

by kerbi.nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen
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May 25, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2025

Every time I take my car to the service center they wash it, but today they didn't wash it, and the front license plate is bent. More

by jtp_0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
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May 23, 2025 -

Group 1 Nissan Southwest Houston responded

Hello, thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. General Manager jnegrete@Group1Auto.com

May 21, 2025

The service was fast and very satisfactory, the attendant was very pleasant and explainable about the service on my car , thank you. 100 % awsome service More

by Javaldez1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
May 23, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2025

Good dealership spent time explaining vehicles and picking out my new rogue and taking time to show me some of the features More

by larryd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadeem Pitamber, Zachary Swimmer
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May 21, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2025

They told lies and sold car just fool the customer and sold cars fraud people More

by ayesh341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alundra Andrade, Anthony Segovia
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May 21, 2025 -

Group 1 Nissan Southwest Houston responded

Thank you for your feedback. We appreciate you taking the time to inform us about your recent experience and apologize for the inconvenience. We deeply regret any inconvenience you may have encountered. We strive to provide exceptional customer service to all our customers, and it looks that we fell short in this instance. We will further review this experience to look for opportunities to better serve our clients. Stephen Swad General Manager 281.243.1918 sswad@sterlingmccallnissan.com

May 16, 2025

The worker is real good and excellent. She is the best one Mrs megan Lawson More

by sherylbailey23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Lawson
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May 19, 2025 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found Megan to be so supportive during your experience here at Sterling McCall Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2025

He had good customer service and the speed of service was phenomenons I had a great experience. More

by Neice Merritt jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
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May 19, 2025 -

Group 1 Nissan Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2025

The efficiency of their services is what may draw you to this Nissan dealership. They do a wonderful job of keeping you apprised of your vehicle. Also, as a bonus, the waiting area is nice and spread out wi More

by CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
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May 18, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2025

There were associate ready to help upon arrival. Abraham, was the associate that hep me get my car registered for repairs. Excellent service, I felt comfortable with him assisting me because he made More

by Thelfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
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May 18, 2025 -

Group 1 Nissan Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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