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Group 1 Nissan Southwest Houston

Stafford, TX

4.7
1,579 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,579 reviews

October 24, 2026

Nice and warm and with a very clean environment with service representatives being very friendly and welcoming. More

by 40tmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo
Oct 24, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2026

It was nice that Gabrial met me at the door and asked if we needed any assistance. Afyer a quick yes, and showed him my list of possibilities, the ball started rolling. Even the person who did the finance p More

by mf_torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel , Zachary Swimmer
Oct 24, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2026

Excellent service from Service Advisor Abraham Garcia—very professional. grateful for the service group Nissan More

by neridahidalgo
Recommend Dealer
Yes
Employees Worked With
Abraham Garcia
Oct 23, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2026

Excellent service from Service Advisor Abraham Garcia—very professional.and costumer service cliente congratulations all More

by neridahidalgo
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Gracias
Oct 23, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2026

Overall, the dealership is nice, and I like the facility. However, I am disappointed with the amount of time it takes to complete a simple oil change. I recently moved to Texas, and this dealership is the cl More

by nadyafraga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Oct 21, 2026 -

Group 1 Nissan Southwest Houston responded

Thank you for your feedback. We understand your frustration with the wait time for your oil change and appreciate your comments about our facility. We are committed to improving our service efficiency and ensuring a better experience for our customers. Your input is valuable as we strive for professionalism and respect in all we do.

October 16, 2026

You still a shirt is the best before you leave. They let you have a list of everything that needs to be done on your vehicle. It's not a long wait. The dealership is very clean. Also, the bathroom. More

by Black Betty Boop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Lee
Oct 17, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2026

The service is very good they finish the time what they say and you don't have to wait for long.i recommend. More

by Maricela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo, Zachary Swimmer
Oct 17, 2026 -

Group 1 Nissan Southwest Houston responded

Hi Maricela, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

October 16, 2026

They do a great job and always listen to my concerns. They are a great group! More

by cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Oct 17, 2026 -

Group 1 Nissan Southwest Houston responded

Hi Cindy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2026

Abraham was outstanding. He was honest which allowed me to manage my time efficiently. I'm impressed with the condition of my car when they returned it to me. Thank you. More

by Harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Oct 17, 2026 -

Group 1 Nissan Southwest Houston responded

Hi Harold, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Nissan Southwest Houston! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2026

Service was excellent! Douglas did an amazing job going through the process of my service. Letting me know everything that was going on. More

by Sebastian Pagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Oct 16, 2026 -

Group 1 Nissan Southwest Houston responded

Hi Sebastian, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.