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Group 1 Nissan Southwest Houston

Stafford, TX

4.7
1,559 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,559 reviews

September 25, 2026

My service tech Guy was excellent! ! He was very thorough and polite, and professional. I am always very pleased with the service here. And the waiting room is excellent! More

by janx41b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy
Sep 25, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2026

I had the best experience, we had a small misunderstanding in the beginning but Lorelei stepped in and saved the day. More

by MiltonLara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorelei
Sep 25, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found Lorelei to be so supportive during your experience here at Group 1 Nissan Southwest Houston. If you have any further questions, please don't hesitate to reach out!

September 20, 2026

My service advisor Megan was knowledgeable, professional and courteous. Service was prompt and I was given a great customer service experience!! More

by ettah2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Service Advisor - 5 stars
Sep 23, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2026

Friendly staff that helps get your vehicle well taken care of (main reason for serving). Servicing did take a bit longer than initially quoted, but there's plenty of seating, free coffee to drink and ti More

by matrix_t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Sep 23, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2026

Good service. A very professional and courteous place. My rep Mr. Sulbaran was extremely professional and respectful. More

by Acwoods2930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Sulbaran, Zachary Swimmer
Sep 18, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Nissan Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2026

Great service and great staff! Everything was explained in full and every effort was made to make sure we were in and out with minimal fuss. Thank you! More

by zac.broussard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Sep 18, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2026

Great honest service! I always bring my vehicle for service there. Joel was very knowledgeable. More

by ptonge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Montemayor
Sep 18, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Feel free to reach out to us if you need anything. Have a wonderful day.

September 14, 2026

Love getting my car serviced here. . especially Amos excellent service representative always professional and honest. More

by teriarthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos
Sep 14, 2026 -

teriarthur responded

If I graded my advisor I will give him 100 percent. Amos always available when I need assistance with my vehicle..

Sep 23, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Feel free to reach out to us if you need anything. Have a wonderful day.

September 14, 2026

Good attention and really organized with appointment my advice was really kind and explain everything More

by cisneroswilber7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Sep 15, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 14, 2026

Kenan G. was my salesman and he was great! He got me into a 2027 Nissan Sentra SR and it’s all I’ve ever wanted in a vehicle! He was kind, patient and carin More

by adruiz1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenan Gursoy
Sep 15, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!