Group 1 Nissan Southwest Houston

It was great, it was a very easy and smooth experience. I also felt like it was time efficient. I also felt like it was time efficient. More

Great service and excellent customer service by Megan and other team members. Everyone was very attentive and helpful. Keep up the good work! other team members. Everyone was very attentive and helpful. Keep up the good work! More

Great service. Excellent follow up during service, keeping me informed all the time through links easy to access in text messages. Excellent follow up during service, keeping me informed all the time through links easy to access in text messages. More

Very professional workers, good personality. Clean location, a nice waiting area and always keep you informed. Clean location, a nice waiting area and always keep you informed. More

Very courteous and knowledgeable associates. I was kept up to update with the progress of my vehicle. Excellent Service I was kept up to update with the progress of my vehicle. Excellent Service More

Excellent customer service by Megan and other team members! Great job by service team! Keep up the great work! members! Great job by service team! Keep up the great work! More

Good service and active staff. Mr Angel Sulbaran was helpful..he made my visit easy Mr Angel Sulbaran was helpful..he made my visit easy More

I had a great experience with Miss Lorelei. To clarify these stars are for Miss Lorelei, who was the only staff I interacted with aside from valet staff. I wouldn’t give stars for the waiting r To clarify these stars are for Miss Lorelei, who was the only staff I interacted with aside from valet staff. I wouldn’t give stars for the waiting room experience. waiting in the waiting room I was approached by some random weird guy. It was too early in the morning, I don’t go to dealerships to talk to men, have them make unnecessary comments about drink preferences or clearly engage me in conversation when I didn’t go to the dealer to talk to men who have nothing to do with me or my car - especially those who are clearly talking to me because I am Asian and look younger than I am forced to endure their xx because the drink counter space was small and I had to wait for my drink, and cussing them out would get me in trouble instead of this creep - but other than that, it was fine. waiting room would maybe get half a star because I got a hot drink on a cold day, but got a random old guy ruined that by starting a conversation I did not invite, encourage, or desire when I just wanted a hot drink and not be bothered. I don’t go to dealerships to make friends or talk to random men. More

I took my truck in to get an oil change on Nov. 28th. When I did I was offered a free car wash. After 2 hours of waiting I finally asked what was taking so long and was told by Karim that “they are 28th. When I did I was offered a free car wash. After 2 hours of waiting I finally asked what was taking so long and was told by Karim that “they are washing it now.” Well when I got my truck back it wasn’t washed at all. To top it all off a few days after I took it in there was a noise coming from the engine compartment. When I looked inside, to my surprise was a can of brake cleaner in the compartment getting smacked around by the fan. Don’t think I will ever trust them with my truck again. More

Well, what can l say besides, very curious, prompt, the system gives you a update as to the inspection, l've yet to check the filter, but l must say, looking enjoy coming to Sterling Mccall, because of the system gives you a update as to the inspection, l've yet to check the filter, but l must say, looking enjoy coming to Sterling Mccall, because of the oupon, the service the car wash, nice clea. prompt , friend service. Thank you! Sterling McCall! More