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Group 1 Nissan Southwest Houston

Stafford, TX

4.6
1,302 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,302 reviews

August 09, 2025

I truly appreciate my Service Advisor, Mr. Amos! He is extremely professional and knowledgeable. Explains every service recommendations needed for my vehicle and the importance of the repairs More

by Z_josephms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Amos
Aug 10, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2025

I leave close from there and I been very satisfied with the service. The advisors has been very professional all the time . But the only things is the time that we have to wait for me was over 3 hours . More

by sonador63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Aug 11, 2025 -

Group 1 Nissan Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2025

The service is great. I have always had my car serviced here since the day of purchase. I don't allow anyone else to service my car only Sterling McCall Nissan. More

by deborahj356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Aug 10, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 08, 2025

Always have the best service. ..Carlos tell me was it's best for carr with no pressure More

by mariarincon612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Aug 10, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 07, 2025

This is my second purchase with this dealership and I couldn’t be more pleased with the customer service. The process was seamless. I went in and I was out within three hours. My salesman Stephen Baker w More

by maboutte29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Baker, Zachary Swimmer
Aug 10, 2025 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found our staff Stephen Baker to be so supportive during your experience here at Sterling McCall Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 07, 2025

The service department was able to quickly diagnose the issue and rapidly ordered the parts and made the repair. More

by John P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karim Koual
Aug 10, 2025 -

Group 1 Nissan Southwest Houston responded

Hi John, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Sterling McCall Nissan

August 06, 2025

Prompt service and courteous staff member that carries you along during inspection of the vehicle and also gives you details on the repairs and services that is been done. More

by Ennydee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Gomez
Aug 07, 2025 -

Group 1 Nissan Southwest Houston responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 06, 2025

Excellent customer service by Karim. He took care of all the issues, kept me updated and got me out on time. More

by rizwanuoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karim
Aug 07, 2025 -

Group 1 Nissan Southwest Houston responded

Hello Rizwanuoa, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. If you have any further questions, please give us a call. We're always happy to help!

August 05, 2025

No wait time, prompt service, very knowledgeable service people a clean environment and a great visit. Will definitely bring my car back again.🙂 More

by Alley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Gomez
Aug 06, 2025 -

Group 1 Nissan Southwest Houston responded

Hi Alley, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 03, 2025

We had a pleasant experience with the Sterling McCall Nissan for getting Nissan Murano from them it took us little long because of our misunderstanding of our previous car leasing company’s policy for s More

by Zavik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Jerome Dunu, Zachary Swimmer
Aug 05, 2025 -

Group 1 Nissan Southwest Houston responded

Hi Zavik, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan! Thank you, and have a fantastic day!

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