Group 1 Nissan Southwest Houston

Quality service My rep Eli was very Professional. Though I had to wait to 3 hours to get oil change and my car brake fixed, he kept me updated on the progress o. the My rep Eli was very Professional. Though I had to wait to 3 hours to get oil change and my car brake fixed, he kept me updated on the progress o. the car. Then there is the complimentary snacks. More

polite, knowledgeable & helpful reps. Reasonable wait time. your dealership should consider having a keurig latte/cappuccino coffee-maker for waiting customers and free light snacks for those who don't use cell your dealership should consider having a keurig latte/cappuccino coffee-maker for waiting customers and free light snacks for those who don't use cell phones to keep themselves pass the time. while it is important to control your overhead, considering service costs customers pay, it should not be expensive to enhance customer experience. More

Paulette Cosper Friendly Customer Service, the greeting, treat, communication smiles, attentive when the power went out, comfort surroundings, laughter of the workers Friendly Customer Service, the greeting, treat, communication smiles, attentive when the power went out, comfort surroundings, laughter of the workers while working, the love of their job. More

Positive experience Took longer than expected but very nice service rep and very informative about what needs to be done in future visit. Will go back again. Took longer than expected but very nice service rep and very informative about what needs to be done in future visit. Will go back again. More

Pleasant Experience Fast and friendly service experience! I have complete trust in my Service Adviser. I'll continue to take my car to Sterling McCall Nissan for servic Fast and friendly service experience! I have complete trust in my Service Adviser. I'll continue to take my car to Sterling McCall Nissan for service! More

Recall Got a letter for my Sentra with a recall. Drop my car off. Work was done right and fast, Anthony Torres, called me when my vehicle was done. Good job. Got a letter for my Sentra with a recall. Drop my car off. Work was done right and fast, Anthony Torres, called me when my vehicle was done. Good job. More

New Car Excellent new Car Purchase Experience, will, recommend friends the atmosphere was not pushy and all my question were answered. I am looking forward t Excellent new Car Purchase Experience, will, recommend friends the atmosphere was not pushy and all my question were answered. I am looking forward to service experience in the future More

FRIENDLY The service advisor very friendly and he gave me complimentary snack incase is going to be long before my car is ready, I might be hungry, my car was The service advisor very friendly and he gave me complimentary snack incase is going to be long before my car is ready, I might be hungry, my car was ready on time, thanks good job, God bless. More

Kristin Hickey was AMAZING !!!! We got there and they were running a little late not bad wait either. She came very friendly I had a lot of questions and she honestly put me at ease. We got there and they were running a little late not bad wait either. She came very friendly I had a lot of questions and she honestly put me at ease. Forever you got be going to her when I need check ups on my car. More

Great Customer Service!! The customer service, at Sterling McCall Nissan, was phenomenal. The mechanics, and sales associates were so kind and warm. They even gave me a compli The customer service, at Sterling McCall Nissan, was phenomenal. The mechanics, and sales associates were so kind and warm. They even gave me a complimentary snack voucher, which made my day better. I used their complimentary shuttle service and the driver was very professional. Thanks for always being a ray of sunshine, Sterling McCall Nissan. More