Group 1 Nissan Southwest Houston

Brought my car in to be diagnosed and fixed. I couldn’t find anything wrong with it, charged me money, and now it still has the same problem. I couldn’t find anything wrong with it, charged me money, and now it still has the same problem. More

I bought my car at steriling and they are always helpful and doctor job in any service Harrington my car Megan always goes above and beyond I’m thankful for her she is good and doctor job in any service Harrington my car Megan always goes above and beyond I’m thankful for her she is good More

Mrs. Nikita was amazing very friendly concerned, considerate, and all of the above the process was fast and I really appreciate the rate for services provided. I hope I get her next time I come and considerate, and all of the above the process was fast and I really appreciate the rate for services provided. I hope I get her next time I come and I plan on getting more services done through this dealership the next time More

Today, I had a good experience. I appreciate the professionalism. Angel and his team treated me like a client. Completely opposite of my previous visit, when they made it clear I I appreciate the professionalism. Angel and his team treated me like a client. Completely opposite of my previous visit, when they made it clear I wasn't welcome. More

Very disappointed today. Booked my Nissan Versa service on 8/9 for 8/16 @ 12 noon. Handed over the car at 12noon sharp today and was given an estimate of 2hrs. During th Booked my Nissan Versa service on 8/9 for 8/16 @ 12 noon. Handed over the car at 12noon sharp today and was given an estimate of 2hrs. During the 2 hrs window was not been informed anything on how much delay expected, even after confirming will be waiting here for the entire tenure. At 13:57, got a sms that car is now getting serviced. After waiting here for last 3.5 hr got my car and saw my car key was dropped and my key chain broken. Shouldn't the service be done within the time? Don't we have any work other than waiting here beyond the estimated time? This is really unprofessional service must say. Also they give me an option to opt out wash as it will delay further. Escalated through email to manager no response, the service executive was way too unprofessional and when told need to escalate this she was like go ahead do it I bother a least. More

“Terrible service. The staff member was extremely rude and tried to turn me away before even asking what I needed. When I went into the office, he continued trying to g The staff member was extremely rude and tried to turn me away before even asking what I needed. When I went into the office, he continued trying to get me to leave without directly saying it. He was unhelpful, unprofessional, and very disrespectful. Drop off time at 420 made it at 4:15. If megan was not there i would of lost my marbles More

Love this dealership Amos was very helpful and patient. Will be here for all my service needs! Will be here for all my service needs! More

The dealership was very efficient, customer service was excellent! The sales person Mr Ada was superb,quality service ! Anna C my service person is always excellent! I appreciate them , the financial advis excellent! The sales person Mr Ada was superb,quality service ! Anna C my service person is always excellent! I appreciate them , the financial advisor Andadra was great and I appreciate all of them More

Quick service and professional and courteous service team and neat waiting area. Can't ask for more than that. and neat waiting area. Can't ask for more than that. More

Too expensive: Final price $721. 65 for replacing 2 back/tail switches + 1 Rubber stopper and I had to leave my Murano 4 nights/3days for the service... Dear dealer. Do you want me 65 for replacing 2 back/tail switches + 1 Rubber stopper and I had to leave my Murano 4 nights/3days for the service... Dear dealer. Do you want me to be back next time?? Please think about it and give me some refund? Thank you More