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Group 1 Nissan Southwest Houston

Stafford, TX

Overview
Reviews
Vehicles
4.7
1,579 Reviews
Call Dealership (281) 243-8600
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12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,579 reviews

November 08, 2026

Service person was wonderful, great customer service and very friendly. And offered various ways to ensure services were completed More

by aseraile25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita
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Nov 10, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2026

Kept me informed. Took less time than expected. Work was done as specified. Explained needed additional work need. More

by jlongoria31152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
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Nov 09, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2026

Excellent Service By Karim Koual Service Advisor. I appreciate him for the service he gave me at Nissan More

by Murtaza Alibhai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caldwell, Slack Nigel, Hugh Robb, Zak Warner, Billy Shape
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Nov 09, 2026 -

Group 1 Nissan Southwest Houston responded

Murtaza, we are so happy to read such a great review about Group 1 Nissan Southwest Houston! If you have any further questions, please give us a call. We're always happy to help!

November 03, 2026

Stephen Baker is always my go to salesman! He’s sold my mom her cars before me and now myself. With him navigating my deal I can walk straight in, sign paperwork and be on the road before the More

by brittanycoleman20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Baker
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Nov 05, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 03, 2026

I went in knowing what I wanted. From the salesman, general manager to the finance department was a positive experience. More

by Dana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ade Adedayo
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Nov 05, 2026 -

Group 1 Nissan Southwest Houston responded

Hi Dana, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2026

Ms. Lorelei is absolutely the best Sales Advisor. She only recommends repairs that are needed. More

by louhenderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei Garza
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Nov 04, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 29, 2026

My experience at the Southwest Houston Nissan dealership was outstanding. The staff was attentive and updated me on my repairs progress. Ms. Giane Pugh greeted me and made me feel welcomed. More

by Delores.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giane Pugh
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Oct 30, 2026 -

Group 1 Nissan Southwest Houston responded

Hello Delores, we're happy to hear you had such a positive experience with Giane! Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2026

Abraham Garcia is one of the best service representatives we as a family have dealt with. We have used multiple dealership service centers over the years but coming across Abraham at Group 1 Nissan Southwest More

by Houston Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Garcia
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Oct 30, 2026 -

Group 1 Nissan Southwest Houston responded

Hi Houston, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. If you have any further questions, please don't hesitate to reach out!

October 26, 2026

The salespeople and the service people are amazing! Watch out for the finance guys though. More

by mikecollings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy
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Oct 28, 2026 -

Group 1 Nissan Southwest Houston responded

Thank you for your kind words about our sales and service teams, Mike. We strive for professionalism and teamwork in every interaction. I appreciate your feedback regarding the finance department and will ensure it is addressed with transparency and respect. Your experience is important to us, and we are committed to maintaining integrity in all aspects of our service.

October 24, 2026

This dealership has a wide range of automobiles for you to choose from to fit your needs. More

by mtzionpastor49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ade Adedayo
Print
Oct 25, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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