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Group 1 Nissan Southwest Houston

Stafford, TX

4.7
1,488 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,488 reviews

July 04, 2026

The process of making and appointment was easy, and the receptuon friendly. They finished the process fast and kept me appraised of how it was gling. More

by Khan of the sea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annayah
July 01, 2026

Great experience buying here! Kemrick is a jewel! Pleasant, helpful and so on point! Happy! More

by pweaton2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kemrick
Jul 02, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

July 01, 2026

Megan has provided excellent information and service for my car, expect to use her again More

by B margita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Jul 02, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found Megan to be so supportive during your experience here at Group 1 Nissan Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2026

I took my Nissan leaf in for service. Ferris was my service technician. He was very detail oriented and went to every length possible to keep me informed. He showed genuine concern for my More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferris, Zachary Swimmer
Jun 30, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found Ferris to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2026

Great customer service every time no matter when I come, nor the time of day. They always greet you with a smile More

by T3qui4040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Jun 29, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we are so happy to read such a great review about Group 1 Nissan Southwest Houston! We hope you have a great day!

June 26, 2026

Very professional and helpful service department. They don’t nickel and dime you, and do a thorough job. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faris, Zachary Swimmer
Jun 27, 2026 -

Group 1 Nissan Southwest Houston responded

Hello Ben, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2026

People are polite and attentive. They keep one well informed of progress and problems during service. Work is done well and the waiting area is nice and comfortable. More

by santorotony2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karim
Jun 26, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2026

Always Exceptional customer service. Annayh is amazing very knowledgeable and excellent customer service. Im extremely happy with the service More

by trebora.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annayh , Zachary Swimmer
Jun 22, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found Annayh to be so supportive during your experience here at Group 1 Nissan Southwest Houston. If you have any further questions, please don't hesitate to reach out!

June 20, 2026

The service advisors are prompt and courteous! Always respectful. Nikita is one of the best More

by msdkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee, Nikita
Jun 22, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found Nikita to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2026

I am doing all maintenance, repairs and services in this place and they are always reliable and professional More

by ezzheikal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Montemayor
Jun 22, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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