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Group 1 Nissan Southwest Houston

Stafford, TX

Overview
Reviews
Vehicles
4.6
1,302 Reviews
Call Dealership (281) 243-8600

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,302 reviews

November 23, 2025

Excellent service from the seervice person who set up my oil change on today. Thanks More

by Africca Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei
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November 23, 2025

Was very clean and attentive to my vehicle and for that I love it a lot More

by martinfamilybullyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Gomez
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November 20, 2025

Excellent service , my salesman was very helpful and knowledgeable.it got me what I needed More

by Noviedo278
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
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Nov 20, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 19, 2025

Been taking my Nissan versa since 2018 for service always had excellent customer support and great deals on my car repairs. Will continue coming back. More

by imlopez6770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan lawson, Zachary Swimmer
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Nov 20, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2025

The dealership as a whole was very professional. Our dealer gave us everything we needed to feel at home and leave satisfied. More

by angellimas101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Nov 20, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

November 17, 2025

Great service. I was informed always and sugested the additional Services suggested that were necessary More

by tonychess1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember, Zachary Swimmer
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Nov 19, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

November 17, 2025

Always taken care of when I bring my cars in for service. They are always attentive and help make recommendations on what is needed or not needed. Megan in the service department is especially awesome. She a More

by joshua.bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Lawson
Report | Print
Nov 19, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2025

They did an exceptional job, as usual. And my automobile was shining like new money when I picked it up. Thanks !!! More

by jay_henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
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Nov 16, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2025

The dealership is a good place, but the maintenance supervisor is a very difficult woman. When I told her about an extra charge, she gave me irrelevant answers. She said that if I didn't pay the $22 am More

by juanjrivera87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
The dealership is a good place, but the maintenance supervisor is a very difficult woman. When I told her about an extra charge, she gave me irrelevant answers. She said that if I didn't pay the $22 amount, she was going to take my car until I paid, Zachary Swimmer
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Nov 19, 2025 -

Group 1 Nissan Southwest Houston responded

Mr. Rivera, thank you for taking the time to share your feedback. I did want to clarify that the shop charges on your recent visit were the same standard charges applied to your last two services with us. As a one-time courtesy, I went ahead and removed that fee from your most recent visit. Shop charges help cover the general supplies and environmental disposal costs required to properly service your vehicle—items such as rags, gloves, cleaners, lubricants, and the safe disposal of used fluids. If you have any further questions or need anything at all, please feel free to reach out to me directly. Lun Tu Service Drive Manager (281) 243-8777 ltu@group1auto.com

November 14, 2025

I had an excellent experience at this dealership. From the moment I walked in, the staff made me feel welcome and valued. The team was professional, attentive, and genuinely committed to helping me w More

by Kwilliams719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Report | Print
Nov 15, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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