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Group 1 Kia Tomball

Tomball, TX

Overview
Reviews
Vehicles
4.6
549 Reviews
Call Dealership (281) 655-3066

25501 TX-249

Tomball, TX

77375

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Showing 549 reviews

March 02, 2026

My sales person, Stacie Thomas was AMAZING! ! From the moment I walked into the facility, everyone I came into contact with was very polite, patient & friendly. More

by dede
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacie Thomas, Alexandria Tessier, Loab Burke
Report | Print
Mar 05, 2026 -

Group 1 Kia Tomball responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2026

Exceptional service as always. Jason Lucas was very informative and professional. He provided the best customer service. Highly recommend. More

by Michelletonya948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
Report | Print
Mar 05, 2026 -

Group 1 Kia Tomball responded

Hi, we're happy you found our staff Jason to be so supportive during your experience here at Beck & Masten Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2026

Anthony took care of me as soon as I arrived. He was great! I’ll definitely be back! More

by Ginaraquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony , Alexandria Tessier, Loab Burke
Report | Print
Feb 26, 2026 -

Group 1 Kia Tomball responded

Hi, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

February 20, 2026

I was very happy with the purchase, until I got the EV9 & tried to park it in my garage. Guess what? No cameras! If I had known this, I would never have gotten this model! More

by joey.matthew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexandria Tessier, Loab Burke
Report | Print
Feb 25, 2026 -

Group 1 Kia Tomball responded

We apologize for any inconvenience with the EV9's camera feature. We hope you're still enjoying the other great features of your new EV9!

February 19, 2026

People are friendly, service was ok. Took a little bit longer than expected, but they took care of me. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo, Natalie
Report | Print
Feb 21, 2026 -

Group 1 Kia Tomball responded

Thank you for your feedback! We pride ourselves on our friendly team and we apologize for any delays. We're glad we were able to take care of you. Your satisfaction is our top priority!

February 16, 2026

Easy to book appointment online. Great service. Detailed and honest feedback on the cars condition. More

by coolhep007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Feb 18, 2026 -

Group 1 Kia Tomball responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2026

It’s a pleasure working with Jason. Thank you for a smooth experience every time More

by dancing.sara12
Recommend Dealer
Yes
Employees Worked With
Jason, Alexandria Tessier, Loab Burke
Report | Print
Feb 15, 2026 -

Group 1 Kia Tomball responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2026

Very nice and friendly staff,Caleb treated me like a MVP really good service love that dealer More

by manuelperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Report | Print
Feb 13, 2026 -

Group 1 Kia Tomball responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

February 07, 2026

This dealership has the WORST service department I have ever dealt with!!! Service agent does not follow up with you! I request additional serivce for my car, I goes to pick it up they tried to charge me f More

by Danielle gray.young
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexandria Tessier, Loab Burke
Report | Print
Feb 07, 2026 -

Danielle gray.young responded

Tomball service department is the WORST!!

Feb 12, 2026 -

Group 1 Kia Tomball responded

Thank you for your feedback. I would love to know more about your experience. Please reach me at 281-655-3063 or felyasi@group1auto.com , Farzad Elyasi , General Manager Thanks,

February 03, 2026

We had a lovely experience! From start to finish, everyone was a pleasure to deal with! More

by rathbun4.lr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Feb 06, 2026 -

Group 1 Kia Tomball responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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