Group 1 Kia Tomball
Tomball, TX
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This dealership employees are always nice, courteous and willing to help. The point inspection along with the video they send customers are very helpful in making decisions on how to care for your car. willing to help. The point inspection along with the video they send customers are very helpful in making decisions on how to care for your car. More
I was pleased with service, both at the desk and the work they did on my car. My car was thoroughly checked out, oil was changed and tires were rotated and I was told about an alignment issue that was addres they did on my car. My car was thoroughly checked out, oil was changed and tires were rotated and I was told about an alignment issue that was addressed at this time! Plus it was ready when I was told it would be, washed and looking good! More
The service department, specifically Johnny, were so very professional. I came in with concerns of what could be wrong with my car, but they were very helpful explaining what the issue was and how they were professional. I came in with concerns of what could be wrong with my car, but they were very helpful explaining what the issue was and how they were going to fix it! More
I waiting +4hr to get my car done… in addition I had to come back for my wheel lock that added 45+min to my trip, on top of it they let a bit of the front wheel loose. I’m totally disappointed come back for my wheel lock that added 45+min to my trip, on top of it they let a bit of the front wheel loose. I’m totally disappointed More
Excellent customer service when my car was being serviced. The representative kept me informed throughout the process and the service was done in an efficient way. serviced. The representative kept me informed throughout the process and the service was done in an efficient way. More
Brenden Burke the salesman and Brad the finance person were excellent friendly and efficient! They made buying a car a great experience! were excellent friendly and efficient! They made buying a car a great experience! More
This is the third car I have purchased from Beck and Masten, I am realy pleased with all the help I have received. Good dealership and a very good vehicle I just purchased. TJ the salesman was very help Masten, I am realy pleased with all the help I have received. Good dealership and a very good vehicle I just purchased. TJ the salesman was very helpful and very understanding. I pleased with the whole outcome when I came in for my visit. Thank You for all your effort. More
The service is outstanding. Our Service Advisor, Margo, always takes great care of us. She has our Telluride washed and ready to go when she promised. Our Service Advisor, Margo, always takes great care of us. She has our Telluride washed and ready to go when she promised. More

