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Group 1 Kia Tomball

Tomball, TX

4.6
624 Reviews

25501 TX-249

Tomball, TX

77375

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Showing 624 reviews

August 31, 2026

Very nice waiting room. Quick service and at a good price. Service yep was very good More

by dB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calab
Sep 01, 2026 -

Group 1 Kia Tomball responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2026

I was pleased with dealership and the stuff they gave out and also with the seller wendy she was helpful and took care of us More

by sotoisaac2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendy, Alexandria Tessier, Loab Burke
Aug 31, 2026 -

Group 1 Kia Tomball responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Kia Tomball. Feel free to reach out to us if you need anything. Have a wonderful day.

August 27, 2026

Salesman did not take adequate time explaining options, data screen, etc. Need info regarding AWD...ETC. More

by Kia2026
Recommend Dealer
No
Employees Worked With
F&I visual mgr sucked
Sep 02, 2026 -

Group 1 Kia Tomball responded

We sincerely apologize that we did not take the time needed to fully explain your vehicle’s features and options. You deserve to feel completely comfortable and confident with your new vehicle. We would appreciate the opportunity to provide a second delivery and personally walk you through the AWD system, display settings, technology, and any other questions you may have. Please reach out to me directly so we can schedule a time that is convenient for you. Please call me at 281-655-3160 or email me at Lburke@group1auto.com… Loab Doc Burke General Manager

August 26, 2026

Very efficient and comfortable waiting area. In and out in less than hour appreciate respect for my time. More

by cdk12907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
Aug 30, 2026 -

Group 1 Kia Tomball responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 22, 2026

Jason at Kia was amazing. He handled all of my needs and got it done quickly! More

by Cali LaCaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 29, 2026 -

Group 1 Kia Tomball responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

August 18, 2026

Jason is the best service advisor and always takes care of me. Never have had a problem with him. Very informative and helpful. More

by britbrown713
Recommend Dealer
Yes
Employees Worked With
Jason , Alexandria Tessier, Loab Burke
Aug 27, 2026 -

Group 1 Kia Tomball responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Kia Tomball. If you have any further questions, please give us a call. We're always happy to help!

August 18, 2026

Everyone I met was extremely helpful and nice. Tariq went out of his way several different times to help my husband and I out. He was very patient and laid-back which made me more relaxed and want More

by craepaul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tariq and TJ, Alexandria Tessier, Loab Burke
Aug 27, 2026 -

Group 1 Kia Tomball responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Kia Tomball! If you have any further questions, please give us a call. We're always happy to help!

August 18, 2026

Just did a great job replacing a tire that had failed at around 19k miles! (I suspect either the tire or the valve had a defect but I can't prove that). Note: I had to ask for my wheel lock adapter as they More

by Carter_rc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica, Caleb
Aug 27, 2026 -

Group 1 Kia Tomball responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2026

Great dealership, from the salesman to the service techs. No pressure, no hassle, no problems. More

by vashdakari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Leiper
Aug 18, 2026 -

Group 1 Kia Tomball responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2026

Excellent and friendly customer service. Fair pricing.great communication throughout the time my car was being serviced. More

by AMck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
Aug 24, 2026 -

Group 1 Kia Tomball responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!