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Group 1 Kia Tomball

Tomball, TX

Overview
Reviews
Vehicles
4.6
549 Reviews
Call Dealership (281) 655-3066

25501 TX-249

Tomball, TX

77375

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Showing 549 reviews

April 21, 2026

Everyone is always very friendly and professional, everything is explained up front so there is no surprises More

by bearkern88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica and Margo
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Apr 24, 2026 -

Group 1 Kia Tomball responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 19, 2026

Wonderfull service by Caleb! . I’m really happy about the service commitment . He hit it in the right place More

by Charlesportillo1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
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Apr 23, 2026 -

Group 1 Kia Tomball responded

Hi, we are very happy to have provided you with such a positive experience! We are more than happy to assist you if anything else comes up. Take care!

April 17, 2026

Roger and TJ are on top of their game. Best car buying experience I've ever had More

by judy.long04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger and TJ
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Apr 20, 2026 -

Group 1 Kia Tomball responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 12, 2026

Always willing to help each of their customers with whatever problem needs to be solved More

by acrosstheuniverse1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 15, 2026 -

Group 1 Kia Tomball responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2026

Service department was excellent. Anthony Van Winkle was very professional and excellent communication with me. More

by derickmuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Van Winkle
Report | Print
Apr 13, 2026 -

Group 1 Kia Tomball responded

Hello, thank you for your kind review; we are happy to pass along your comments to Anthony at Beck & Masten Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 09, 2026

They did the indicated service promptly and efficiently as indicated. However they neglected to air up a tire as they promised. More

by oli5527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Tessier, Loab Burke
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Apr 13, 2026 -

Group 1 Kia Tomball responded

Hi there, thank you for your honest feedback. We apologize for the inconvenience and are committed to ensuring all aspects of our services are done efficiently. We appreciate your business and hope to have the opportunity to make it up to you in the future.

April 09, 2026

Jason and the service department always do a good job communicating and getting you in and out as fast as possible! More

by Lukewoolley3220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 10, 2026 -

Group 1 Kia Tomball responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jason here at Beck Masten Kia! Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2026

Two hours plus for an inspection and oil change seems considerably long. Service is friendly and considerate. More

by wayneecalkins2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Maldanado
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Apr 07, 2026 -

Group 1 Kia Tomball responded

Thank you for sharing your experience. We're sorry to hear that our service did not meet your expectations. Please contact me directly so we may find a resolution as soon as possible.   Elias Perez | Kia of Tomball Service Director 281-655-3134

April 03, 2026

I brought my Kia for oil change and to fix gear shift stuck per online Saturday appointment. The oil change went well but unable to fix gearshift’s stuck. I was advised Mechanic works only Mon-Friday not More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guys and gals to look for Caleb McKenzie the helpful lady Margo and Jason was great 👍
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Apr 07, 2026 -

Group 1 Kia Tomball responded

Thank you for taking the time to share your experience with us. We're happy to hear that your oil change service went well and that our team provided great service. We apologize for any inconvenience with the gearshift and will take your feedback into consideration for future improvements. We hope to have the opportunity to provide you with a 5-star experience next time.

April 02, 2026

Everyone there was really friendly and very warming. The experience we had shopping for a vehicle was smooth. Ms. Stacie was an awesome sales person. She didn't rush us or bombard us in any fashion. She More

by bateslorri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacie Thomas, Alexandria Tessier, Loab Burke
Report | Print
Apr 05, 2026 -

Group 1 Kia Tomball responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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