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Group 1 Hyundai Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.5
1,081 Reviews
Call Dealership (713) 981-3990
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10301 Southwest Fwy.

Houston, TX

77074

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Showing 1,081 reviews

November 01, 2025

Due to the Microsoft outage, my appointment wasn’t recorded. They took my car anyway. More

by coppertopfrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric, Frank Galan
Report | Print
November 01, 2025

I was greeted at the door. Mr. Cedric Rodgers kept me updated every step of the way, and made sure I had access to transportation home. The building in the bathroom are very cl More

by Bhouse214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan
Report | Print
October 26, 2025

First time at this dealer for 30k service. Good service, as expected. They found some things I was not aware of, but that's normal, that's why we do this., I do notice an improvement because o More

by gscullin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric in Service
Report | Print
Oct 28, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2025

Great customer service. Alex was courteous and understanding to my financial needs with purchasing my vehicle. More

by maxielove29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Frank Galan
Report | Print
Oct 27, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2025

Ivan is very nice and friendly. Dealer always responsible to remind me for the maintenance. More

by Catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan , Frank Galan
Report | Print
Oct 23, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi Catherine, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2025

I was greeted promptly as I pulled up to service department. Staff were friendly and nice! Wait time was not an issue compared to previous times I have visited. More

by ljcitizen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salomon Diaz
Report | Print
Oct 23, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2025

Loved the service and their responsiveness. More importantly, no haggling and transparent pricing. This is my 5th car purchase and so far the best experience More

by AI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Norvell
Report | Print
Oct 20, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 14, 2025

Prompt, expedient and efficient. The did what they said was would and I could count on their timeliness More

by eeguyku
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan
Report | Print
Oct 17, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2025

Had an appointment at 10am and they came out quick to help. Let me know how long it would take and what to expect. Sent me text messages letting me know the process. Added a few more services that I deci More

by Egfonseca202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Report | Print
Oct 16, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 11, 2025

Service. Person was very polite and it took only 30 min for oil change and alignment. More

by epark9829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan
Report | Print
Oct 14, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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