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Group 1 GMC Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.6
559 Reviews
Call Dealership (706) 327-1224
View Awards

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 559 reviews

August 19, 2023

Service department (Greg) was very helpful and knowledgeable, it was easy to make an appointment More

by mikelinn123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service
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Aug 22, 2023 -

Group 1 GMC Rivertown responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Rivertown Buick GMC Team

August 18, 2023

A 1. The best. In town. Town. The best. The best town the best in town More

by Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie stricker
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Aug 18, 2023 -

Rodney responded

Yes

Aug 18, 2023 -

Rodney responded

They a great job again

Aug 18, 2023 -

Rodney responded

Great job

Aug 21, 2023 -

Group 1 GMC Rivertown responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Rivertown Buick GMC Team

August 16, 2023

I would highly recommend GMC Buick, they let me know step by step about my vehicle. They fixed and returned my vehicle in a sensible time and honored my warranty. More

by hopejackson24
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Aug 18, 2023 -

Group 1 GMC Rivertown responded

We cannot thank you enough for your wonderful review of Rivertown Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Rivertown Buick GMC Team

August 15, 2023

Provided great service all around. I would definitely would recommend Rivertown Buick-GMC. #10/10 More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Print
Aug 17, 2023 -

Group 1 GMC Rivertown responded

Thank you for reaching out, Dee! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Rivertown Buick GMC Team

Aug 18, 2023 -

Group 1 GMC Rivertown responded

Thank you for reaching out, Dee! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Rivertown Buick GMC Team

August 11, 2023

I made an offer to the dealer and they honored my offer! That made me feel good! More

by tondrie089
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Print
Aug 14, 2023 -

Group 1 GMC Rivertown responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Rivertown Buick GMC Team

August 10, 2023

The salesman Kaleb did an excellent job. He was very pleasant and personable. The f and I person needs help on his people skills More

by waltersauto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb
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Sep 06, 2023 -

Group 1 GMC Rivertown responded

Thank you for your kind words for our staff, we appreciate it!

August 10, 2023

A little guidance arriving at 7:30am is needed to correctly get checked in. Staff is pleasant to interact with. Quality work is received. More

by ronaldlambertus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg and Stewart
Print
Sep 06, 2023 -

Group 1 GMC Rivertown responded

Thank you for your kind words for our staff, we appreciate it!

August 05, 2023

Today was my first visit to Rivertown Buick-GMA. I was greeted by Service Rep. Stewart, he was very helpful about some questions I had about my car, and was serviced and in and out with a minimum wa More

by mimi
Recommend Dealer
Yes
Employees Worked With
Stewart was the only one, Digital AirStrike
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Aug 08, 2023 -

Group 1 GMC Rivertown responded

Mimi, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Rivertown Buick GMC Team

July 28, 2023

Very efficient. Received video showing parts needing to be replaced with explanation, and text with estimate and ability to approve work to be done. Very easy proces More

by JRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm, Stewart, Greg, Digital AirStrike
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Aug 01, 2023 -

Group 1 GMC Rivertown responded

Thanks for the kudos. It is gratifying to hear that the process was easy and that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Rivertown Buick GMC Team

July 26, 2023

Friendly but not working with to fix a problem that should have been fixed before offering for sale will get it working but not fixed More

by gceg50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales , Digital AirStrike
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