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Group 1 GMC Rivertown

Columbus, GA

4.6
507 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 507 reviews

June 03, 2025

They helped me get the truck I wanted and didn’t try to sell me something that I couldn’t afford like all the other dealerships were trying to do. They helped me when no one else would! I am so very thankf More

by Liz tennyson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jun 03, 2025 -

Group 1 GMC Rivertown responded

Thank you, Liz! We truly appreciate your kind words and are thrilled to hear that we could help you find the truck you wanted without any pressure. Your recommendation means so much to us at Rivertown GMC. We look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

June 03, 2025

Excellent service. Was completed within time frame promised. Service writer, Jamie Stitcher kept me informed on cost and at time service was completed More

by Gawlsw65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Stitcher, Digital AirStrike
Jun 03, 2025 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We're thrilled to hear about your excellent experience at Rivertown GMC. It’s great to know that Jamie kept you informed throughout the process. Your satisfaction is our priority, and we look forward to seeing you again for your future service needs! Sincerely, The Rivertown Buick GMC Team

May 29, 2025

Great service. They always know what my car needs and always used the right parts. I take my Mercedes, GMC, Dodge and Kia here for service. More

by tymortronics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keshia Muse
May 30, 2025 -

Group 1 GMC Rivertown responded

Thank you for your wonderful feedback! We're thrilled to hear that you consistently receive great service at Rivertown GMC and that we can meet the needs of your vehicles, including your Mercedes, GMC, Dodge, and Kia. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

May 22, 2025

The service advisor (Vicki) was exceptional. Kept me updated through and answered all questions timely and professionally. She was outstanding and a pleasure to work with. More

by dwmunyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
May 23, 2025 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We're thrilled to hear that Vicki provided you with exceptional service during your visit to Rivertown GMC. Keeping you informed and answering your questions is what we strive for, and it's great to know that you had a positive experience. We appreciate your kind words and hope to see you again soon! Sincerely, The Rivertown Buick GMC Team

May 22, 2025

Dealership parts and service department is onvenient, timely and very professional. Customer waiting area is clean and comfortable. More

by H77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clarke, Digital AirStrike
May 22, 2025 -

Group 1 GMC Rivertown responded

Thank you for your kind review! We're thrilled to hear that you found our parts and service department at Rivertown GMC convenient and professional. It's wonderful to know that you enjoyed the clean and comfortable waiting area as well. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

May 21, 2025

The personnel at the service center are very professional and courteous. Lisa is fantastic. I will recommend to friends More

by Grhodes21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
May 22, 2025 -

Group 1 GMC Rivertown responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Rivertown GMC and that Lisa made a great impression. We appreciate your recommendation to friends and look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

May 21, 2025

5 Stars - First Visit Experience This was my first visit to Rivertown GMC, and I was truly impressed! The service department was extremely polite and professional from the moment I arrived. What reall More

by jjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Oliver, Service Dept , Digital AirStrike
May 21, 2025 -

Group 1 GMC Rivertown responded

Thank you so much for your wonderful review! We're thrilled to hear that your first visit to Rivertown GMC was a positive experience. It's great to know that you appreciated our service team's professionalism and the updates from our service app, especially the video walkthrough. We truly value your recommendation and look forward to welcoming you back for your next service! Sincerely, The Rivertown Buick GMC Team

May 21, 2025

Most amazing and quick car buying experience ever. When no one else would help they did! I will purchase all my cars from Rivertown GMC. Great saleswomen Syera Moore was excellent! She went above and More

by mhaines3710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syera Moore
May 21, 2025 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We are thrilled to hear that you had the most amazing and quick car buying experience at Rivertown GMC. It’s great to know that Syera was able to assist you in finding your perfect family car. We truly appreciate your recommendation and look forward to helping you with your future purchases. Enjoy your new vehicle! Sincerely, The Rivertown Buick GMC Team

May 20, 2025

Service department is very good. Mike was knowledgeable, friendly and helpful, as were all the staff in service department. Price for transmission and differential services was fair. More

by csheeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service.
May 20, 2025 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department at Rivertown GMC. It's fantastic to know that Mike and the team provided you with knowledgeable and friendly service, and that you found our pricing fair. We appreciate you choosing us and look forward to assisting you again with any of your automotive needs! Safe travels! Sincerely, The Rivertown Buick GMC Team

May 18, 2025

I’ve many awesome experiences with this dealership in the past. Lately, my vehicle has been returned with stains on my leather interior i.e. oil, grease… that is then rubbed into my leather when cleaned. The More

by Saaje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
May 21, 2025 -

Group 1 GMC Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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