Group 1 Ford of Southwest Houston

My name is Angel and I recently took my daughter’s Ford F150 to be fixed from the Motor. I looked up the nearest dealership and found Group 1 Ford SW. I gave it a shot and called, spoke to A Service Repres F150 to be fixed from the Motor. I looked up the nearest dealership and found Group 1 Ford SW. I gave it a shot and called, spoke to A Service Representative named Makayla. Since the first time I spoke to her till the last call I had with her she was great all the way! Very well spoken, very nice, super helpful and attentive. She helped me out through the whole process. I am very satisfied and the truck is running great! More

Always good service. Good communication from service technician. Prices are reasonable. Work is always done right the first time. Good communication from service technician. Prices are reasonable. Work is always done right the first time. More

Great experience, Great sales team and great management. All made an effort to provide great service All made an effort to provide great service More

Good service and i will recommend the dealership for everyone in Houston TX I will be back. everyone in Houston TX I will be back. More

I've been coming here for years and still very professional and quick. Definitely recommend professional and quick. Definitely recommend More

I have always had excellent service here. The employees are all very courteous. The waiting areas are always clean. The employees are all very courteous. The waiting areas are always clean. More

Dave and group one went above and beyond with my truck. Don’t trust anyone else with your business. This place will shoot you straight, treat you right and they won’t rip you off. Don’t trust anyone else with your business. This place will shoot you straight, treat you right and they won’t rip you off. More

Mr. Zach, my service agent, disposition was very professional and courteous. His pleasant attitude and availability for providing excellent service was much appreciated! professional and courteous. His pleasant attitude and availability for providing excellent service was much appreciated! More

I had a great experience at the Ford dealership, and I especially want to recognize Michaela for the outstanding help and customer service she provided. From the beginning, she was friendly, professional, especially want to recognize Michaela for the outstanding help and customer service she provided. From the beginning, she was friendly, professional, patient, and genuinely took the time to listen to my concerns and make sure I understood everything. Michaela went above and beyond to make the process as smooth and stress-free as possible. She kept me informed, answered all of my questions, and made me feel like I was truly being taken care of rather than just another customer. I really appreciate the time and effort she put into helping me. Excellent customer service can make a big difference, and Michaela definitely made my experience a positive one. I would highly recommend asking for Michaela if you visit this Ford dealership. Thank you again for all your help! More