Group 1 Ford of Kennesaw

Communication was a little slow at first but improved greatly once the repairs were underway. The repairs were done right. greatly once the repairs were underway. The repairs were done right. More

About the fastest service I’ve received from this dealership. Dropped off at 7:40 and truck was ready by 9:00. Kristina was helpful with my questions and communication was great dealership. Dropped off at 7:40 and truck was ready by 9:00. Kristina was helpful with my questions and communication was great More

Staff has always been helpful. I am just so disappointed and irritated with all these recalls I've had since buying this vehicle. It's gotten to the point that I am sorry I purcha I am just so disappointed and irritated with all these recalls I've had since buying this vehicle. It's gotten to the point that I am sorry I purchased it. More

Brandon Johnson was awesome to work with as a first time buyer, he helped me seal the deal and made the entire process a breeze! buyer, he helped me seal the deal and made the entire process a breeze! More

They were able to get me right in for service. The diagnosis was thorough and the repair was completed quickly. Their tire and alignment price was better than what I was quoted at the discount tir The diagnosis was thorough and the repair was completed quickly. Their tire and alignment price was better than what I was quoted at the discount tire shops. I will definitely use Group 1 Ford again in the future More

Our service Rep Candance has always kept us informed and delivered our cars back to us when promised! The reason we keep coming back is because of her. delivered our cars back to us when promised! The reason we keep coming back is because of her. More

All work properly completed. No complaints.about the dealership or service. Good work, good job. No complaints.about the dealership or service. Good work, good job. More

Find another dealer shop. Took forever. I had to keep asking for followup! Finally fixed it. TSB on what was wrong, Ford knows it’s a problem. Wouldn’t even cut me a break on Took forever. I had to keep asking for followup! Finally fixed it. TSB on what was wrong, Ford knows it’s a problem. Wouldn’t even cut me a break on parts. Also had truck for almost a week and never touched the recalls! Poor dealer service!!! More

GROUP 1 Exceptional Beautiful group of people, wonderful customer service, communication is extraordinary. I picked up my car from the ALM Ford in Cobb Pkwy. I had a major problem and car did not run proper customer service, communication is extraordinary. I picked up my car from the ALM Ford in Cobb Pkwy. I had a major problem and car did not run properly. communication at ALM FORD was horrible . I took my car to GROUP 1 FORD KENNESAW, They listen to me carefully, research Problem, found the problem and fix, and corrected. GROUP 1 has high standards and car run smoothly. GROUP 1 is the best. Thank You GROUP 1 More