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Group 1 Ford of Kennesaw

Kennesaw, GA

Overview
Reviews
Vehicles
4.5
1,103 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 1,103 reviews

September 22, 2026

Brandon Johnson was awesome to work with as a first time buyer, he helped me seal the deal and made the entire process a breeze! More

by hailie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Johnson
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Sep 23, 2026 -

Group 1 Ford of Kennesaw responded

Hello Hailie, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Kennesaw. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2026

They were able to get me right in for service. The diagnosis was thorough and the repair was completed quickly. Their tire and alignment price was better than what I was quoted at the discount tir More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Print
Sep 22, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2026

Our service Rep Candance has always kept us informed and delivered our cars back to us when promised! The reason we keep coming back is because of her. More

by Jimi.Richards728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Print
Sep 22, 2026 -

Group 1 Ford of Kennesaw responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Kennesaw! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2026

All work properly completed. No complaints.about the dealership or service. Good work, good job. More

by gbaker6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Sep 15, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2026

Find another dealer shop. Took forever. I had to keep asking for followup! Finally fixed it. TSB on what was wrong, Ford knows it’s a problem. Wouldn’t even cut me a break on More

by Jloewer644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashton, Christian
Print
Sep 18, 2026 -

Group 1 Ford of Kennesaw responded

We'll be reaching out to find out more information about your visit. We regret that your experience was less than what you had expected. We'd like the opportunity to address your concerns and experience. Skye Bardill General Manager - Group 1 Ford of Kennesaw sbardill@Group1Auto.com

September 10, 2026

Excellent service. I have an older vehicle and they take care with it. No pressure do upgrade or do any “extras”. Kudos to Candace who thoughtfully involved Bill to ad More

by Smidge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace, Bill
Print
September 09, 2026

GROUP 1 Exceptional Beautiful group of people, wonderful customer service, communication is extraordinary. I picked up my car from the ALM Ford in Cobb Pkwy. I had a major problem and car did not run proper More

by Princessannie50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Print
Sep 10, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we are so happy to read such a great review about Group 1 Ford of Kennesaw! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2026

Prompt complete service. Great experience and a thorough explanation of services performed and any recommendations. More

by Rodney S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Print
Sep 09, 2026 -

Group 1 Ford of Kennesaw responded

Hello Rodney, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2026

I visited Group 1 Ford for alignment and an oil change. Everyone was professional and very friendly. I was very well pleased. More

by Richard M
Recommend Dealer
Yes
Employees Worked With
Samaria Wilson
Print
Sep 06, 2026 -

Group 1 Ford of Kennesaw responded

Hello Richard, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2026

Saleswoman Destiny was fantastic, did paper work over the phone. Vehicle was ready when we arrived, trade in went smoothly. Will buy here again in the future. More

by Mwwojo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Destiny
Print
Aug 31, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Kennesaw. Feel free to reach out to us if you need anything. Have a wonderful day.

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