Group 1 Acura Southwest Houston

I arrived 30 minutes before my appointment. I was surprised that I was attend to. The service was very good. Mr Tony explained the issue with my car. Very one was helpful and very professional. I was surprised that I was attend to. The service was very good. Mr Tony explained the issue with my car. Very one was helpful and very professional. Thank you. More

Great customer service from Mr. David Gilbert. I was very impressed by his timely response to inquiries and respectful demeanor. David Gilbert. I was very impressed by his timely response to inquiries and respectful demeanor. More

David is the best! Thank you for caring and your great service! I will keep coming to this dealer just because of him! Thank you for caring and your great service! I will keep coming to this dealer just because of him! More

Excellent service plus a detailed description of what work was done and what parts were needed. work was done and what parts were needed. More

Group 1 Acura has the best service department of any dealership I have ever been associated with. The advisors are experienced, knowledgeable and great to work with. There are never any surprises or pre dealership I have ever been associated with. The advisors are experienced, knowledgeable and great to work with. There are never any surprises or pressure to do unnecessary work. This is my third car purchased here. The quality of service is what always brings me back. More

Reliable The quick brown fox jumped over the lazy dogs. To many words for my preference To many words for my preference More

The young lady in their loaner department should run the whole service center and dealership. She is about business! Had my vehicle for +3 months!! Service manager doesn't take people's time seriously and n whole service center and dealership. She is about business! Had my vehicle for +3 months!! Service manager doesn't take people's time seriously and neither the mechanics. Acura is no where close to what it's reputation used to be. More

Great experience, comfortable waiting area, quick service. I appreciate the thorough report and pictures of my vehicle’s issues. service. I appreciate the thorough report and pictures of my vehicle’s issues. More

Mike Johnson was great. Best salesman i have had at Acura. I would ask for him again! The whole experience was very pleasant Best salesman i have had at Acura. I would ask for him again! The whole experience was very pleasant More

Pretty terrible and underwhelming experience. Subpar communication, extremely overpriced, lack of thorough diligence or actual problem solving, timing delays with no loaner offered. Don't see a r Subpar communication, extremely overpriced, lack of thorough diligence or actual problem solving, timing delays with no loaner offered. Don't see a reason to return to this dealership for service. More