Groulx Automotive
Monroe, MI
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101 Reviews of Groulx Automotive
Service We are always pleased with our service. They also checked my tire and found a nail imbedded and fixed it. They also make sure it is done on time . Th We are always pleased with our service. They also checked my tire and found a nail imbedded and fixed it. They also make sure it is done on time . Thank you. More
Always great service!! This is the second lease from Groulx. Purchased 4 vehicles from Groulx. Service is always top notch! Always answers all of our questions. Very prof This is the second lease from Groulx. Purchased 4 vehicles from Groulx. Service is always top notch! Always answers all of our questions. Very professional!! More
Quick and easy!! I have now had 3 leases with Groulx, and this last experience was by far the easiest and quickest. A few phone calls prior to coming in, and in less t I have now had 3 leases with Groulx, and this last experience was by far the easiest and quickest. A few phone calls prior to coming in, and in less than an hour I was driving away in my brand new vehicle. Nick was easy to work with, and willing to work with my tight budget. More
Repair service Exceptional service from the outstanding staff. No reason to buy or service anywhere else! They made sure the scheduling of my service worked with bot Exceptional service from the outstanding staff. No reason to buy or service anywhere else! They made sure the scheduling of my service worked with both my schedule as well as theirs. More
LUV Groulx I am not an easy customer and I change my mind frequently! Not a good combo when purchasing a vehicle. The Staff at Groulx Automotive hung in there wi I am not an easy customer and I change my mind frequently! Not a good combo when purchasing a vehicle. The Staff at Groulx Automotive hung in there with me with all of my changes back and forth. I couldn't be happier with the service and kindness! I picked up my new vehicle on my birthday and there on the dash was the nicest Birthday Card a girl could ask for! I don't feel special very often and the entire experience was indeed "Special" More
A day at the dealership I hate going in to any dealership I’d rather go to the dentist and get my teeth pulled , but Doug was able to get me in and out with a loaner car so I I hate going in to any dealership I’d rather go to the dentist and get my teeth pulled , but Doug was able to get me in and out with a loaner car so I could be on my way , the only issue I had and it wasn’t any fault of the dealership is I have a transmission issue that’s unresolved because GM has yet to issue a fix for the problem. More
Routein maintence Doug in the service department always seems to enjoy his job and is very pleasant to work with. Doug kept me well informed of what was being done. Doug in the service department always seems to enjoy his job and is very pleasant to work with. Doug kept me well informed of what was being done. More
go in fine come out broke . My last visit was for a recall , something under the seats .When i got my car back the plastic on the drivers side of the seat where the seat controls My last visit was for a recall , something under the seats .When i got my car back the plastic on the drivers side of the seat where the seat controls are was in two pieces .It was one piece when it went in . More
Fast service, friendly staff! Had the oil and filter changed and returned the following day for new tire purchase. Service mgr had to squeeze me in on the schedule that day so I co Had the oil and filter changed and returned the following day for new tire purchase. Service mgr had to squeeze me in on the schedule that day so I could have new tires for a road trip the next day. Very much appreciated!! More
Poor service and even worse work Damaged my coil pack and spark plug boots while doing warranty work. Brought my car in do to it running poorly and they said they didn't cause the dam Damaged my coil pack and spark plug boots while doing warranty work. Brought my car in do to it running poorly and they said they didn't cause the damage so they wouldn't cover it. No other people have been under the hood of the car other than them. Not to mention on 2 occasions they didn't properly install a gasket causing oil to leak all over my driveway. More