Groulx Automotive

Great experience ! Spoke with salesman on phone - one week later went to the dealership - had an appointment - he knew what we wanted - everything was waiting for us whe Spoke with salesman on phone - one week later went to the dealership - had an appointment - he knew what we wanted - everything was waiting for us when we got there - even the choice of 3 vehicles.. We were in and out and everything signed in about 1/2 hour. More

Doug is a great service manager. He is always professional, courteous and helps in any way he can. He understands your needs and addresses them right away. He is always professional, courteous and helps in any way he can. He understands your needs and addresses them right away. More

My Service from Aiman Excellent service as always ! Aiman always goes one step beyond to satisfy! I always come back because of this. Sometimes the service department could Excellent service as always ! Aiman always goes one step beyond to satisfy! I always come back because of this. Sometimes the service department could use a boost though. They never wash my car after service. I used to get this at Cadillac all the time! More

good service but Overall, good service I just seem like the staff became a bit upset when I asked could they was my vehicle. I am not sure if it was due to me waiting Overall, good service I just seem like the staff became a bit upset when I asked could they was my vehicle. I am not sure if it was due to me waiting until they were done with servicing my vehicle or not. More

Everything went perfect Very honest, fair, friendly, and fast. That's all I needed. The dealership staff as a whole was very professional and the it looks updated and clean Very honest, fair, friendly, and fast. That's all I needed. The dealership staff as a whole was very professional and the it looks updated and clean inside. More

Very informative and gave many options. My salesman Bobby Groulx was excellent. Fast, efficient and very knowledgeable. Went out of his way to get me the info I needed to make my decision. My salesman Bobby Groulx was excellent. Fast, efficient and very knowledgeable. Went out of his way to get me the info I needed to make my decision. Felt I was treated as family. More

Exceptional LOVE, LOVE, LOVE Groulx in Monroe, MI!! Doug and his service team are the BEST!! I was a Jeep client for 15+ years; I'm now on my 2nd GMC lease(comin LOVE, LOVE, LOVE Groulx in Monroe, MI!! Doug and his service team are the BEST!! I was a Jeep client for 15+ years; I'm now on my 2nd GMC lease(coming up on my 3rd), and will be a GMC client for life!! In an industry where anyone can sell a car, client service is what sets a dealership apart from the rest... and Groulx provides exceptional client service, every time!! More

Super service, nice to work with. Goes the extra mile. Super job, Gave me a good trade in deal on my truck. Was easy to work with. Will come back for my next vehicle. Good maintenance service also. Super job, Gave me a good trade in deal on my truck. Was easy to work with. Will come back for my next vehicle. Good maintenance service also. More

Trustworthy Service! Service manager asked me what he could do for me as soon as I arrived at his desk! When I explained that I had a dead battery he immediately came out Service manager asked me what he could do for me as soon as I arrived at his desk! When I explained that I had a dead battery he immediately came out to the parking lot and looked into the problem and accessed the necessary vin number to determine if the warranty was still in effect. Vehicle was returned in less than two hours with a new battery! Excellent speedy knowledgeable assistance! More

Top knotch customer service I had the pleasure of working with Ametta to schedule an appointment and then salesman Aiman upon arrival. They both were extremely knowledgeable and I had the pleasure of working with Ametta to schedule an appointment and then salesman Aiman upon arrival. They both were extremely knowledgeable and got me into the car of choice. I have been a longtime customer of Groulx and the excellent service brings me back every few years. More