Groove Ford

Excellent service and very helpful. I ordered a vehicle and they have been on top of noticing me on status and answering any questions I have had I ordered a vehicle and they have been on top of noticing me on status and answering any questions I have had More

I worked with Emerson Gray on the purchase of a 2023 F150 Lightning. He was very knowledgeable and kept me informed throughout the entire process. Lightning. He was very knowledgeable and kept me informed throughout the entire process. More

Teddy and his team has always been the best and kindness throughout the buying process of my bronco wild track! throughout the buying process of my bronco wild track! More

These folks had their stuff together from the start. My F150 Lightning was ready soon after it rolled off the assembly line. The team had my truck ready and when it was time to sign the dotted line, the My F150 Lightning was ready soon after it rolled off the assembly line. The team had my truck ready and when it was time to sign the dotted line, there weren't any games and everything was straight forward. Any issues with the truck were resolved and they made sure to not inconvenience me. Overall, a great experience. More

Groove Ford found the car I wanted and gave me a great price. Teddy was super helpful and even made sure my Bronco had a full tank of gas in it when I left. price. Teddy was super helpful and even made sure my Bronco had a full tank of gas in it when I left. More

This was the best car buying experience I have ever had, I have bought 20plus cars in my lifetime and this was the easiest and most professional experience I have ever had. I would highly recommend this dea I have bought 20plus cars in my lifetime and this was the easiest and most professional experience I have ever had. I would highly recommend this dealership if you are looking to buy! More

Teddy was great. He found the perfect car for us and jumped on it to get it reserved. He then really worked hard to process our transaction. He was always polite a He found the perfect car for us and jumped on it to get it reserved. He then really worked hard to process our transaction. He was always polite and super friendly. He took care of business and represented Groove Ford with class and professionalism. We will buy a car here again. Thank you Teddy!!!! More

Teddy was relentless in helping us get a Bronco! Also so positive. Enjoyable experience to buy a car at Groove Ford Also so positive. Enjoyable experience to buy a car at Groove Ford More

They bought my bronco from me. They gave me a fair price and there was no haggling. I was paid fast and I was on my way. They gave me a fair price and there was no haggling. I was paid fast and I was on my way. More

Mechanics are lazy and incompetent. Service advisors a terrible at follow-up and communication. Shuttle service is not reliable. Service Manager is non-responsive and unapologetic. Service advisors a terrible at follow-up and communication. Shuttle service is not reliable. Service Manager is non-responsive and unapologetic. Get the picture? The service here is unprofessional and unreliable. I've given them three chances to improve, but it just gets worse each time. I've learned by lesson and will NEVER go back! More