Griffith Ford San Marcos

A Great Dealership!! Awesome packages! Great Truck! I started on the internet and received a call from Megan at Griffith Ford. She is polite, gracious and very willing to help you get the deal you need I started on the internet and received a call from Megan at Griffith Ford. She is polite, gracious and very willing to help you get the deal you need to pull the trigger and step into your next new vehicle. We drove there that evening and viewed our dream F150 Fx4. The sales manager went back and did his thing with her a few times and without wasting my time came to a fair price. The business manager Daniel did a great job going over what I wanted and also did a great job. I returned a few days later to get the IOU Rhinoliner sprayed in and I met there service dept. greeters. I was behind a very elderly gentlemen and the young men were extraordinarily patient and polite with him. My turn and they were sharp and helpful. Everything went as promised. Trust me you are in good hands with this dealership. It is a clean well run establishment. Everyone is friendly and professional. Big plus! They have great roads around the dealership to make your test drives a breeze without struggling with traffic. More

Do not yo here for service Stopped here today to get an oil change and fuel filters replaced on my F2 50 First they said my oil drain plug was stripped and I've only had my Stopped here today to get an oil change and fuel filters replaced on my F2 50 First they said my oil drain plug was stripped and I've only had my truck serviced at Ford dealership before and it has never leaked oil Then they tried to charge me $216 for the same thing I get done in Houston for $92 I argued and the service manager said he could take $20 off He ended up taking $58 off but that was still way more expensive than normal More

Unable to Compete I stopped by Griffith Ford in San Marcos with the intent to purchase a new 2016 Ford F150 on Thursday, 27-Oct-2016. When it came time to discussing p I stopped by Griffith Ford in San Marcos with the intent to purchase a new 2016 Ford F150 on Thursday, 27-Oct-2016. When it came time to discussing price, Griffith Ford was unable to give me the deal I was looking for. They were surprised when I showed them how other Ford dealerships in Austin were discounting $10,000 to $15,000 off MSRP on similar vehicles. In addition to this, they gave a low ball offer for my trade-in. I walked out of the dealership, quite disappointed at their performance. The next day I stopped by Covert Ford in Austin and purchased a new 2016 Ford F150 with a $12,500 discount and fair deal on my trade-in. Griffith Ford is like the margarine of dealerships or like the diet Coke of dealerships, not the real thing and unable to compete. My advice: Do your research and don't accept poor deals from Griffith Ford. More

awesome experience Tanner was an A-1 sales rep-he went the extra mile to get the best deal for me. Mr Griffith and his son took came in to meet us and make sure we were Tanner was an A-1 sales rep-he went the extra mile to get the best deal for me. Mr Griffith and his son took came in to meet us and make sure we were good! Definately buying from them again!! More

Looking out for my fellow Veterans! The sales rep, Tanner - went out of his way to help me. He was an outstanding young man and I am impressed with his energy to work with me. However, t The sales rep, Tanner - went out of his way to help me. He was an outstanding young man and I am impressed with his energy to work with me. However, the finance manager was less than professional and rude. He was so unprofessional after being told I was approved that I walked away from the deal. His name is Shaun or Shawn. I will not be surprised if he remains an employee if he continues with his demeanor. So to my fellow Veterans in San Marcos - we have to depend on one another for advice and how we spend our hard earned money. Steer clear of Griffith Ford San Marcos - Courtesy and respect go a long way with me and the back office lacks both. No manager on site to resolve issue. More

Bend over an smile Griffith Ford san marcos,tx Took expedition in for starter ford corporate says new retail is $265/charged $260 for rebuilt was told by service it was Griffith Ford san marcos,tx Took expedition in for starter ford corporate says new retail is $265/charged $260 for rebuilt was told by service it was NEW. Had water disappearing on new engine they put in one year ago ,5 days later they say it's hoses and fittings. Labor time for starter 1.2 hrs from corporate but here 1.8 hrs. $55 to check for water leak if I had let them replace 2 heater hoses 1 T fitting charges would have been another $471! Service manager looked up new starter ans said $475 wow. Way above corporate an the old service manager an service rep that put new engine in last year are no longer there i guess because thier honesty an concern for customers . Then the service rep offered to replace hoses for less at his home or mine?????? Behind his bosses back an over a company phone. Please Please don't go there and tell your friends More

Stay Away from Griffith Ford The service department is horrible. They are unethical, dishonest and do not stand behind their work. In my case they ordered the wrong parts and ne The service department is horrible. They are unethical, dishonest and do not stand behind their work. In my case they ordered the wrong parts and never could fix my vehicle. Then they would not release my vehicle until I paid them close to $1000 for the wrong parts they ordered. End result was I lost a lot of money and my vehicle was not fixed! More

If you need work on your Ford do not take it here. It took them 3 days to figure out what was wrong with my vehicle. I had to get a friend who knows one of the techs to call them. Two hours after my fr took them 3 days to figure out what was wrong with my vehicle. I had to get a friend who knows one of the techs to call them. Two hours after my friend called they figured out what the problem was. Then they tried to tell me my battery was bad and they could replace it. The vehicle is two years old. I said no, and took it to autozone who could not find any problems with the battery. I like Ford vehicles but will never come here for anything. Almost forgot, the service manager Gus had no idea what was going on. I called to check on the status of my vehicle, and he sounded very pissed off. More

I was charged 1.5 hours for 45 min of work. I have been here twice and they are very slow (hours) to get the diagnosis done. There are better places to get your vehicle serviced in San Marcos. The service here twice and they are very slow (hours) to get the diagnosis done. There are better places to get your vehicle serviced in San Marcos. The service guys are friendly. More

I purchased a new 2009 Ford Super Duty Crew Cab Diesel 4x4 Pickup, very nice truck. I decided to trade as we are done RV'ing. Went to this dealer on April 8, 2011, the very same one I purchased the truc 4x4 Pickup, very nice truck. I decided to trade as we are done RV'ing. Went to this dealer on April 8, 2011, the very same one I purchased the truck from. They WILL NOT TAKE IT AS A TRADE!!!! They want customer loyalty? More