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Grieco Hyundai of Johnston
Johnston, RI
463 Reviews
Grieco Automotive Group is a family business that's dedicated to 100% customer satisfaction. Whether you're purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 463 reviews
May 03, 2011
Finance Manager sneaked in an extended warranty into the finance stated that he got me a lower rate because of the warranty. I guess my 834 rating had nothing to do with the finance rate. asked about all sa finance stated that he got me a lower rate because of the warranty. I guess my 834 rating had nothing to do with the finance rate. asked about all sales deals and was laughed at when I asked about the 5000 guaranteed trade, the next week it was advertized. This was my 2nd car from them in the last 4 years. I thought I would be loyal but I guess they are not loyal to the repeat customer. I will not purchase a vehicle from them or any of the Metro Motor Group dealers. More
by dfeuti
Employees Worked With
dick salesman
October 29, 2010
I have never had such a happy, stress-free, and overall excellent experience as I did at METRO Kia in Johnston, RI. I purchased my new Sorento from Anthony Castergini (Sales) and also worked with Mike D excellent experience as I did at METRO Kia in Johnston, RI. I purchased my new Sorento from Anthony Castergini (Sales) and also worked with Mike Doyle (Manager). These young men waited on my husband and I hand and foot. They were really great about making us feel at home, and comfortable. They were very trust worthy, and gave us below invoice pricing as well. Besides the great price, they are the most professional car people I have ever met in my 59 years of life and I have bought many new cars! And I recommend them to anyone! The service department, who Anthony introduced us to, also seem excellent. I never met a more caring, and thorough staff! Thank you Metro Kia! More
by AmyW81190
Employees Worked With
Anthony Castergini and Mike Doyle
August 06, 2010
I called these people as I live 1 hour away from their dealership. They (Tara Cram) gave me an amazing price... I called two more times to verify the quote because it was really awesome! They confirmed th dealership. They (Tara Cram) gave me an amazing price... I called two more times to verify the quote because it was really awesome! They confirmed the price to me (Carissa Shangraw). I reach there...and I am with Mike Doyle and Anthony Castergini ... boy o boy... they denied the price rightaway! Saying it was never quoted! I came out and called again to talk to the same person I talked last time...she (Carissa Shangraw) again verified the price that I was quoted earlier... and she looked surprised that Mike Doyle did not entertain the quote. I was so upset I wanted to talk to a higher ranked manager, and Mike says "ok I am the manager, complain to me". It took me several more calls to the same lady (Carissa Shangaw) who finally said she could not do anything if Mike was not giving me the price she quoted me... and sent me to meet Mark (dont know his last name) in their Honda dealership saying he was the main manager. It took him ages to come talk to me... as he was being briefed by Anthony Castergini... finally I was told I am at the wrong place to complain as he could not do anything... and that I should talk to George Smith, the GM. Of course George wasn't there... I called again and this time my call was transferred to Stan Niemiec, Internet sales manager... and he said he could not do anything as it was Mike Doyle's prerogative to quote me anything he wanted... They were all (other than the ladies on phone, who did feel apologetic) were very rude to me... More
by rrathi
Employees Worked With
Mike Doyle (Sales Manager); Anthony Castergini, Amanda Kopka, Carissa Shangraw, Stan Niemiec, Tara Cram
