Grieco Hyundai of Johnston

Service Hi i wanted to say the service dept is excellent ...I had a problem with my headlights on my 15 optima with the headlights being stained on the inside Hi i wanted to say the service dept is excellent ...I had a problem with my headlights on my 15 optima with the headlights being stained on the inside Carl the service manager had me come down was very nice and professional and with in a week and a half James called who is great as well and said my lights were in and that same day were installed ......fantastic experience would highly recommend More

"We don't want to keep your business" When I looked online at Metro's pricing, with all of the discounts and incentives they have, it was in my range. Turns out those incentives apply to When I looked online at Metro's pricing, with all of the discounts and incentives they have, it was in my range. Turns out those incentives apply to very few people, Despite that, I purchased a new vehicle here. 13 days later the windshield cracked from a chip that did not happen while I was in the vehicle. Brought it over, sales and service dept. shrug their shoulders and say "nothing we can do". Send an email to the GM thinking that in the interest of goodwill they would want to take care of it. He calls back and tells me I am a liar, that the car did not leave the dealership with a chip because of their ultra supersonic inspection. Denies calling me a liar, but says it wasn't like that when the car left. When I take offense, he starts double talking and then says "I don't know why you did business with us in the 1st place - calling my internet people liars". So I say your online pricing is misleading - he says that's advertising. Whatever. He says I was going to take care of your windshield, but since that's the attitude I want to have.........yada yada yada. What an incredibly arrogant and condescending individual. What smart business person argues with the customers until the customer hangs up? He doesn't even want your business... just saying. More

Outstanding sales We had been looking to trade our used Nissan Frontier. Our goal was to lease one vehicle and purchase an older vehicle. In our encounters with other We had been looking to trade our used Nissan Frontier. Our goal was to lease one vehicle and purchase an older vehicle. In our encounters with other dealers we were unable to make our finances work. Our budget is very tight and we spoke to 6 different auto dealers. The worst dealers were the 2 Nissan dealers in our area, they both were not trying to help us. The final stop was at Metro Kia in Johnston RI. We started to deal with Mike Doyle and he actually listened to what our needs and budget was. He had our best interest at all times, and worked to lease for us 2 new Kia Optima's. He was able to prove to us this was the better deal and made sense to what our needs and budget were. We also were working with Rui Macatrao, who was also very helpful and informative. We are so happy that we drove into Metro Kia and were able to do business with them. Mike and Rui went above and beyond our expectations. We are very pleased and satisfied with our purchases and look forward to continuing our business with Kia. Mike and Donna Monigan Cumberland RI More

Painless When working with the team at Metro Kia, purchasing a vehicle is painless! All staff members are more than accommodating to meet the needs of the cus When working with the team at Metro Kia, purchasing a vehicle is painless! All staff members are more than accommodating to meet the needs of the customers. More

Metro Kia Unusually good car buying experience! No pressure, very helpful. Great customer service. I recommend this dealer. Fair and reasonable negotiation Unusually good car buying experience! No pressure, very helpful. Great customer service. I recommend this dealer. Fair and reasonable negotiation. Friendly, took care of all the details, responsive to fixing all conditions, did everything to make the purchase smooth and painless. And, I love the car! More

Easiest transition ever into a new car! I felt at ease as soon as I walked in the door. No stress. They made me feel at ease. I assumed it was going to be a difficult thing to get out of my I felt at ease as soon as I walked in the door. No stress. They made me feel at ease. I assumed it was going to be a difficult thing to get out of my previous lease from another dealership, but it went smoothly. More

New car My wife and I had a pretty horrible experience at another dealership before we came to this one. Justin blew them away with giving consistent, excelle My wife and I had a pretty horrible experience at another dealership before we came to this one. Justin blew them away with giving consistent, excellent service with a fun and friendly atmosphere. We had a fantastic time in the few days it took us to leave with our new car and will gladly recommend anyone to go to this dealership. Thank you again, Justin! More

Great experience This weekend my husband and I leased a new optima lax hands down the best experience of my life. Thank you joe and metro Kia. This weekend my husband and I leased a new optima lax hands down the best experience of my life. Thank you joe and metro Kia. More

Review Joe donfrancesco sold me my new kia sorento. We werent sure of what we wanted and the salesman was very paitent and understanding. I would reccomend m Joe donfrancesco sold me my new kia sorento. We werent sure of what we wanted and the salesman was very paitent and understanding. I would reccomend metro to everyone. More

Amazing, above and beyond service Everyone here, from my sales consultant Anthony to the finance specialist Erica and up to the GM was tremendously helpful and inviting with me through Everyone here, from my sales consultant Anthony to the finance specialist Erica and up to the GM was tremendously helpful and inviting with me throughout the entire process. Never once did I feel like I was being swindled or pressured into anything. I went in with not the best circumstances and terribly low expectations do to my circumstances, but I walked, or drove away, unbelievably happy and pleasantly surprised with the whole experience. They went so far above and beyond to help me in my situation that it restored my faith in humanity a bit. Yes, a car dealership restored my faith in humanity. That says something. More