Grieco Honda

Metro Honda Review I went to Metro Honda and dealt with Ray Santilli it was a great experience. Ray was very helpful and informative about my car options. I went to Metro Honda and dealt with Ray Santilli it was a great experience. Ray was very helpful and informative about my car options. More

refused to keep their word I spoke to an online sales person named Sarah on the phone. I asked her if they would price match a 2013 Honda that I found at Balise she called me ba I spoke to an online sales person named Sarah on the phone. I asked her if they would price match a 2013 Honda that I found at Balise she called me back and stated that manager Richie okayed it and to ask for him when I arrived. My husband and I went and for 2 hours they refused to honor the agreement made on the phone and tried to offer different cars that were not certified. I was then called the next day by another manager that said they could not match the price and I should go back to Balise which I did and I purchased the perfect vehicle. I filed a complaint at corporate honda, bbb.org, facebook and called channel 12 as well as left 2 voicemails for management. I finally get a response on Facebook and a phone call 3 days later saying they would match the price. They don't deserve my business. I was offered a free oil change on my new vehicle which I will not use because I don't trust people who conduct business in this manner. I would never recommend this dealership. If u want a great car go to Balise Honda of West Warwick and ask for Dave Fontaine that is where you will true professionalism and a man of his word!!!!!! More

Good salesman and dealer Roberto Suarez was very helpulf helping us look for our new suv, very knowledgable and would recommend this dealer to anyone i know. Good job guys Roberto Suarez was very helpulf helping us look for our new suv, very knowledgable and would recommend this dealer to anyone i know. Good job guys More

Metro was awesome! Metro Honda gave us a great deal on our new Odyssey, and our salesperson Robert St.Angelo was awesome! We didnt feel pushed or pressured, we got exac Metro Honda gave us a great deal on our new Odyssey, and our salesperson Robert St.Angelo was awesome! We didnt feel pushed or pressured, we got exactly what we wanted for the price we wanted to pay... highly recommend this dealership and Robert! More

Unbelievable service From buying my car and getting it serviced my experience has been great. I had a extended warranty issue and Sales man Ray Santilli and Mark Grenga Ex From buying my car and getting it serviced my experience has been great. I had a extended warranty issue and Sales man Ray Santilli and Mark Grenga Executive Manager stepped in to resolve it personally. Which was also out of their job title. If your looking for a car ask for Ray you wont be disappointed. He's not your typical pushy salesman. He even recommended a pediatrician for our first born which we still go to. Thank you! More

i'm happy I bought a car from Julia and I am very happy and satisfied, the process was easy and fast, I will recommend ths dealership Metro Honda is the best! I bought a car from Julia and I am very happy and satisfied, the process was easy and fast, I will recommend ths dealership Metro Honda is the best! More

Terrible Customer Service What a horrible first time experience! I purchased my 2015 Honda Civic from another dealership but later decided I wanted some Splash Guards and a Moo What a horrible first time experience! I purchased my 2015 Honda Civic from another dealership but later decided I wanted some Splash Guards and a Moonroof Visor. So after ordering the parts from Honda's Accessory website I had them delivered to Metro because it was closer for me. I showed up today and they had me head inside the showroom to wait for them to install the parts. 2 hours go by and I'm still waiting only to find out THEY DIDN'T EVEN START YET. They said "Oh your not checked in yet" My response was "I've been waiting for 2 hours what do you mean?", They had no idea that the car that was just sitting outside doing nothing was my car. They couldn't even find my appointment that I had set up the day before! Buyer or Vehicle Service beware! They are not on top of their stuff! More

richard and Raymond 5 stars salesman Raymond Santilli was the best salesman I have ever come in contact with when buying my 34th brand new car. No pressure, the process at Metro honda is Raymond Santilli was the best salesman I have ever come in contact with when buying my 34th brand new car. No pressure, the process at Metro honda is second to none... Then I was greeted by the sales manager Richard Campagnone... What a class act... Be sure to come in and ask for them. More

TERRIBLE! I would give 0 stars if provided the option. I had purchase 2 Accord's (2002&2006) prior to this particular vehicle (2014) Accord. The car is 1 ye I would give 0 stars if provided the option. I had purchase 2 Accord's (2002&2006) prior to this particular vehicle (2014) Accord. The car is 1 year old and the air conditioning blows hot air. 1st time I called the service department I was told that it would be $79.99 just to drive the car into the service bay to be looked at. The 2nd time I called (1 week later) it was $179.99 to drive the car into the service department to be looked at. I called and left a voicemail for the General Manager in May....I'm still waiting for my call to be returned. After several arguments the Service Manager finally called me back and said there wouldn't be an initial diagnostic fee but whatever the issue may be he cannot guarantee it will be covered under warranty. They kept the car there for 3 1/2 hours to call and tell me that it was my fault the air conditioning blew hot air because road debris or a pebble must have hit the air conditioner condenser/compressor and cracked it. He said it will be $679 to replace this...Mind you Honda just had a class action suit for this exact issue a few years back for different Honda models). After waiting 15 minutes for my "advisor" to get off of his cell phone, he gave me the keys and said "you're good." I replied with, "Don't I get some sort of receipt or copy of the report?" He was annoyed, but printed it. I ended up at a Lexus dealer, which wanted my business and was actually courteous and respectful to customers. Metro has lost me as a customer, and all my friends and family as well. Like they say, "The best advertising is by word of mouth!" Greco doesn't save you anything...nothing but aggravation, they should be paying people thousands to even walk through their doors! More

purchased a new Honda i was in the market for a new car. We had bought a CRV from Metro Honda and we are very pleased with the it. I was pleased with the service that I rec i was in the market for a new car. We had bought a CRV from Metro Honda and we are very pleased with the it. I was pleased with the service that I received from Ash, she was a big help through out the sale More