Grieco Honda

Dealership thumbs down, sales rep thumbs up My sales rep, Ricardo Cuellar, helped me out to the best of his abilities. He helped me finance a car that I loved even with my tricky financial situa My sales rep, Ricardo Cuellar, helped me out to the best of his abilities. He helped me finance a car that I loved even with my tricky financial situation and unexpected sudden need for anew vehicle. I appreciate his attitude, listening skills and understanding throughout the process. The dealership doesn’t deserve him however. No one else at the dealership in my experience, could be bothered to listen to or understand my particular situation. Customer service was far less then desirable. Ricardo is very busy much of the time because so many customers only want to deal with him..including myself. No one else was of assistance at all as we waited hours throughout the process. It was very frustrating. Also the snack area had barely anything. They need a recycling receptacle as well. More

Adam was awesome! Great team! Great place! Adam was the best! He did EVERYTHING to accommodate us, working diligently with finance and management on numbers. We drove off with our beautiful car Adam was the best! He did EVERYTHING to accommodate us, working diligently with finance and management on numbers. We drove off with our beautiful car the same day. We are extremely happy! Gracias everyone!! More

New Car Purchase Customer service was professional and polite. Adam Wilson was very helpful during the process and was a pleasure to work with. Great car buying experi Customer service was professional and polite. Adam Wilson was very helpful during the process and was a pleasure to work with. Great car buying experience. More

Excellent deal couldn't have been better! Gave me a great deal thank you Randy Torres for helping me get a great car . I recommend this guy he’s good guy highly r couldn't have been better! Gave me a great deal thank you Randy Torres for helping me get a great car . I recommend this guy he’s good guy highly recommend his manager as well if anyone is looking for a new or used car.....I promise that you will not be disappointed!" look for Randy Torres More

Great customer service and pricing Mr Fontaine was friendly and engaging. Service was prompt and price competitive. This was a hassle free transaction and I'd recommend Mr Fontaine and Mr Fontaine was friendly and engaging. Service was prompt and price competitive. This was a hassle free transaction and I'd recommend Mr Fontaine and the dealership. More

excellent Ricardo is a amazing Sales representative he did everything he could to help us out with our trade in and he did a amazing job Ricardo is a amazing Sales representative he did everything he could to help us out with our trade in and he did a amazing job More

Rare car, Great opportunity I started looking for my 1st new car purchace only a week before and was over joyed at how it ended. Knowing what I was looking for helped narrow my I started looking for my 1st new car purchace only a week before and was over joyed at how it ended. Knowing what I was looking for helped narrow my search to a handful of locations. Not only did they have the car I was looking for, they had the exact package I wanted. Randy was the salesman I had the pleasure of working with. I came to test drive and left with a great car at a even better price! More

adam was great!!! adam was a great help, really knew his stuff and took the time to break everything down and explain things.. really appreciate all your help adam! adam was a great help, really knew his stuff and took the time to break everything down and explain things.. really appreciate all your help adam! More

Clear case of fraud Now that the situation is resolved, I would like to issue a word of warning to friends in the New England area. DO NOT PURCHASE A CAR FROM GRIECO D Now that the situation is resolved, I would like to issue a word of warning to friends in the New England area. DO NOT PURCHASE A CAR FROM GRIECO DEALERSHIPS. Long story short, they fraudulently advertised and sold us a NEW Honda Civic that was actually pretty well USED. I only found this out by running a carfax after getting some fishy answers from the dealer on questions I had. When confronted, they first tried to tell us the car was still new, (even though it had been registered, titled, and driven by another owner), then they simply stopped taking or returning our calls for two weeks. We had to physically go to the dealership and make a scene on two separate occasions to even be talked to. Finally, they made it an unbelievable hassle to return the car that they scammed us on, dragging out the process and threatening to not refund all our money. Only the threat of legal action got things moving. All in all, we made around 50 phone calls and wasted probably a hundred hours on this nonsense. BE CAREFUL. They are cheats and liars. More

Out of state purchasers beware! My wife and I were surprised to see an older Odyssey for sale at a Honda dealership advertised on the Internet. It had 152,000 miles but was taken ca My wife and I were surprised to see an older Odyssey for sale at a Honda dealership advertised on the Internet. It had 152,000 miles but was taken care of by its one owner and serviced by Honda dealerships. We paid the fair market price and were satisfied with the value. We liked our sales man and every Greico associate we met. We called ahead and had no wait when we arrived. Because we are Connecticut residents they were going to process the title and registration and send us our new plates. We left happy with a temporary Rhode Island plate. The salesman told us it would take a couple weeks for processing. When the plates had not arrived about four days before the temporary plate was about to expire we called our salesman to confirm our paperwork was processed. We learned the paperwork could not be processed because the car had to go through Connecticut emissions, first. We offered to drive back to the dealership that day to pick up the paperwork. To make a long story short several calls and texts later our Odyssey sits with an expired temporary tag. My trip to Home Depot to pick up materials for a project will have to wait until we get the car registered because someone sat on our paperwork. If you are a non-Rhode Island resident considering the purchase of a car at Greico Honda we would caution you not to leave without the title and necessary paperwork in hand and plan to register the car yourself in your home state. We aren't sure who dropped the ball but it it caused us a lot of undue frustration, irritation, and inconvenience. If the after sales documentation had been handled properly we would would have rated them 4 stars. As I mentioned, we paid fair market value based on mileage and condition so the price was considered average. More