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Grieco Honda

Johnston, RI

4.9
1,055 Reviews
Grieco Automotive Group is a family business that's dedicated to 100% customer satisfaction. Whether you're purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location.
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1880 Hartford Avenue

Johnston, RI

02919

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Showing 1,055 reviews

September 09, 2021

They say they have something called meet or beat policy ,for which I went 60 miles far ,they agreed to a particular number of monthly payment for lease on that day ,Later after 2 days they called and no we More

by asma
Recommend Dealer
No
Employees Worked With
Dennis Sisto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Fontaine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Santilli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Melgar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Salvatore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Fernades, Joel Vega, Nathaly Sanchez, Justin Lazzareschi
Sep 10, 2021 -

Grieco Honda responded

Thank you for taking to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. We strive to provide an exceptional experience for all our customers and we would like the opportunity to resolve this issue. If you are willing, please reach out to Robert McAuliffe, General Manager, via email at rmcauliffe@griecocars.com to discuss this further.

August 14, 2021

I brought my Civic in for a basic oil change (11,000) and they failed to reset the computer, rotate my tires, top off fluids More

by Mrobertar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Noel McHenry (service advisor). I do not know who worked on my vehicle.
Aug 15, 2021 -

Mrobertar responded

Horrible service- you should be very careful about how you service people's cars!

Aug 16, 2021 -

Grieco Honda responded

Hello, thank you for letting us know about this. During this time, we value the satisfaction of all customers and are disappointed to hear of your recent experience. If you are willing, please reach out to Linda Letoile, Service Manager, via email at lletoile@griecocars.com so they may further assist you.

Aug 18, 2021 -

Mrobertar responded

Hello, I sent an email to Linda Letoile this morning, August 18, at 9:05. It is now 3:52 and I have not gotten a response for further assistance.

Aug 18, 2021 -

Mrobertar responded

The above response says specifically to "email" the above mentioned person, which I did. I'm beginning to smell a rat!

August 12, 2021

I bought a used car there Saturday from ray .. no pressure took his time to explain everything and when I picked it up Tuesday it was a breeze .. great experience More

by danette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Santilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Grieco Honda responded

Thank you Danette for the great review! We are so glad you had a great used car purchase experience.

August 02, 2021

Amazing!!!Ricardo help me to find the Right Car for me, Amazing!!! Ricardo help me to find the Right Car for me, He's a great Person 👍 More

by YIASH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Bibby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Grieco Honda responded

We are pleased to hear of your great experience with Ricardo! Thanks for taking the time to share it with us.

June 28, 2021

Josue, John, and Jessica were absolutely fantastic. I came to Greico on a recommendation to trade in my 2017 Chevy Cruze (which I had nothing but problems with both the car and 3 Chevy dealerships I trie More

by Sarah G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Abutu Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Astacio, Jessica Therien
Jun 29, 2021 -

Grieco Honda responded

Thank you for the kind review, Sarah! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that you felt that during your visit. Please let us know if you need anything else!

June 22, 2021

Bought a 2016 Kia Soul….had some registry issues. We were given a car to drive in the interim. Ray was very good communicating with us over the lengthily time it took to resolve. The dealership also paid the More

by Rabbitlover99
Recommend Dealer
Yes
Employees Worked With
Ray Santilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Krevalarro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Grieco Honda responded

Thanks, we are glad we were able to resolve any issues and apologize for any inconvenience. If you need anything please do not hesitate to reach out!

June 12, 2021

If I could rate this dealership and impeccable service received a 10, I most certainly would! John and Jess were absolutely the best. Marina though, what can I say? She went above and beyond, was so excep More

by Leslie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Abutu Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Grieco Honda responded

We appreciate your 5-star rating! Let us know if you need anything else.

May 31, 2021

Ricardo Cuellar is a great sales representative, very professional and an awesome human being. He knows how to help you to pick the right car for you. I definitely recommend him 100% More

by rakellyta1234
Recommend Dealer
Yes
Employees Worked With
Ricardo Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Grieco Honda responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

May 18, 2021

Kiplin was a pleasure to work with - courteous, helpful, knowledgeable, and patient through out entire process. All employees were friendly and professional. Overall good experience at Grieco. Thank you More

by Y.Clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiplin Clemetson
May 18, 2021 -

Grieco Honda responded

Thank you for the kind review! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that you felt that during your visit. Please let us know if you need anything else!

May 10, 2021

Marina was excellent to work with. She understood our needs, was knowledgeable about the vehicle, helped negotiate a fair price, and worked within our timeline. Highly recommended! A+ More

by mrabrams11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Grieco Honda responded

Thanks for the great review. Please let us know if you need anything!

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