Grieco Honda

The first person you encounter anywhere in a business usually sets in motion how your experience will proceed. I have nothing but outstanding words for the personnel at Grieco Honda, Johnston, especiall usually sets in motion how your experience will proceed. I have nothing but outstanding words for the personnel at Grieco Honda, Johnston, especially Sales Consultant Donnie Alfonso. I emailed the dealership regarding interest in a particular used vehicle and if it was in fact still available for purchase. Received an email shortly thereafter from Krystal Langley acknowledging that the vehicle was still available along with a link to similar vehicles which may also be of interest to me. Very thorough. She inquired if texting were permissible and easier. I concurred. We then set up a time for an appointment and to ask for the manager Sam upon arrival. Receptionist was very nice and friendly once arrived. Met with Sam who offered me water/coffee and directed me to a seating area to await my sales consultant, Donnie Alfonso. Sam was very pleasant, accommodating and knowledgeable. Shortly thereafter Donnie arrived, introduced himself and verified the vehicle I was interested in. He then provided the information on the vehicle, copy of the carfax and other pertinent data to review. First impressions as they say. Man was impeccably dressed with a demeanor to match. Comfortable from the start, no hard press, respectful. Totally removes the stigma associated with car sales. He left to retrieve the vehicle for a test drive and returned shortly. Went over the basics of the vehicle and any concerns I may have mentioned he addressed and would have corrected. Again, put at ease. Test drive completed, relaxed conversation as if I had known him for years. Went over all purchase documentation thoroughly with me, registration, insurance etc. Introduced me to Finance manager Ricardo for final purchase signatures. Class act also, sharp kid, personable and thorough. Why you ask I am writing all this? Not often people commend employees, especially in the auto dealership arena, those who go out of their way to guide and assist you. This was not about making a sale either, trust me. The purchase was for a 2008 car, not one at $150k. Hardly Donnie’s banner sale day to retire on. No, this gentleman, and I call him that as it is the greatest compliment I pay a man, treated me as if I was purchasing a Bugatti. Should it matter what the sale price? No, and he certainly proved that during and up to the delivery to my house today as I had no ride to pick it up. Kept me abreast daily with texts on the progress of minor issues, inspection, registration and detailing. Exceptional customer service in its entirety and Donnie sets the bar and what an employee provides to a customer, from the wealthy to regular guy like me. His moral compass obviously was built from a string foundation of rearing and the mantra of treat people the way you would like to be treated. His parents should be proud. Old school for a young guy. A true asset to the company and Mr. Grieco should be made aware of that. The entire dealership staff he should be proud of which bears his name. Not an easy profession, mainly complaints, but I want him to know of my very positive and actually enjoyable experience there. Thank you to all. More

I purchased a 2024 Honda HR-V this week and my salesman, Alex Thayer was the best! He is extremely knowledgeable about the dealership's vehicles , and he is extremely helpful. I was not sure if I wanted a Alex Thayer was the best! He is extremely knowledgeable about the dealership's vehicles , and he is extremely helpful. I was not sure if I wanted a CR-V or a HR-V, Alex was very patient and we went on 2 test drives. He made the sales process easy and efficient . I would highly recommend Alex to all my family and friends when they are ready to purchase a car. More

Very good experience working with Ricardo who was extremely experienced with our needs and the options available. extremely experienced with our needs and the options available. More

Cristian was great, honest, accommodating and profesional. He was very attentive to your needs! I would recommend him anytime profesional. He was very attentive to your needs! I would recommend him anytime More

Alex was awesome! I just purchased a vehicle at Grieco Honda and it was such a positive and easy experience and it was all thanks to Alex. He was patient, explained ev I just purchased a vehicle at Grieco Honda and it was such a positive and easy experience and it was all thanks to Alex. He was patient, explained every single detail and made sure I understood every step we made. I would recommend him 100%. Best car buying experience I have had More

Very pleased with array Santilli’s creative solution for my auto needs.and excellent customer service. Ray and I worked with another sales person who was very and who helped make the connection to my new u my auto needs.and excellent customer service. Ray and I worked with another sales person who was very and who helped make the connection to my new used Odessey. Super teamwork! Also all were creative and flexible in making the deal happen with absolutely no marketing tricks or pressure on me to make a decision. More

Haixer is the Best Salesman in Honda Greico in Johnston, RI. He’s very conscientious and listened to my concerns. He was extremely patient and I welcomed his suggestions. I’ve met Haixer three (3) years RI. He’s very conscientious and listened to my concerns. He was extremely patient and I welcomed his suggestions. I’ve met Haixer three (3) years ago November 2020 and kept in contact with him with any concerns. I will recommend Haixer and Kudos to Honda Greico for a having an awesome Sales Representative 💯 Pat O’Connor More

Ray represents what Grieco Honda stands for, respect and honesty. They made our selection and purchase process as easy as possible. Juan Cuellar stayed late to wrap up our purchase and helped us through all honesty. They made our selection and purchase process as easy as possible. Juan Cuellar stayed late to wrap up our purchase and helped us through all the paperwork. 10 out of 10. More

The place is good and the seller Christopher Matarese was the best . he was a profetional and friendly the best . he was a profetional and friendly More

Great Service! I loved it, left very happy with my brand new car !!!! 10/10 would recommend I loved it, left very happy with my brand new car !!!! 10/10 would recommend More