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Grieco Honda

Johnston, RI

4.9
1,064 Reviews
Grieco Automotive Group is a family business that's dedicated to 100% customer satisfaction. Whether you're purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location.
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1880 Hartford Avenue

Johnston, RI

02919

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Showing 1,064 reviews

February 20, 2024

The staff was attentive, without being high pressure. On my follow-up, I was instructed to ask for a certain salesman as my original one let me know he wouldn’t be there. That person was just as helpful. More

by Kevincullen401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Matarese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Hadfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Grieco Honda responded

Thank you for sharing your experience with us! We are glad to hear that our staff was attentive and not high pressure. We strive to provide excellent customer service, and we are happy to hear that both salesmen were helpful during your follow-up visit. We appreciate your feedback and look forward to serving you again in the future.

February 20, 2024

This was my first time purchasing a car & Alex guided me through everything very well. I know he knew i was a little nervous and he was very great at trying to help me find the right car that would suit me More

by Alisha Phan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Grieco Honda responded

Thank you for sharing your experience with us! We are thrilled to hear that Alex provided you with exceptional service and made your first car buying experience a positive one. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future. Thank you for choosing us and for trusting Alex to help you find the perfect car!

February 20, 2024

Alex was super friendly and helpful! He answered all my questions and made the whole experience stress free, which everyone knows buying a new car can be a pretty stressful experience! More

by Jennifer Mc.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Grieco Honda responded

Thank you for sharing your positive experience with Alex at Grieco Honda! It's great to hear that he was able to make your car buying experience stress-free and enjoyable, even on a busy Saturday morning. We appreciate your recommendation and look forward to helping others find their perfect car as well. Thank you for choosing Grieco Honda!

February 19, 2024

One of the best buying experience I ever had. Phil was helpful and did everything he could to get us a good deal. More

by Son
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Abutu Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Hadfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Grieco Honda responded

Thank you for your kind words! We are thrilled to hear that Phil provided you with an exceptional buying experience and worked hard to get you a good deal. We appreciate your feedback and look forward to serving you again in the future.

February 19, 2024

Grieco Honda has been my go to dealership for buying cars and automobile repair for about 4 years now. Also been met by kind people who are willing to work with the customers. More

by Brianna King
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante Lewis
Feb 20, 2024 -

Grieco Honda responded

Thank you for sharing your positive experience with Grieco Honda! We are glad to hear that you have had a great relationship with the dealership for the past 4 years. Our team strives to provide excellent customer service and we appreciate your loyalty. We look forward to continuing to work with you in the future.

February 18, 2024

Dealer is uneducated about new tax credit revolving around EVs. Sold me a vehicle stating they would file and report the necessary information to the IRS and they are now refusing to do so. More

by Almarsabbat
Recommend Dealer
No
Employees Worked With
Dante Lewis
Feb 21, 2024 -

Grieco Honda responded

We're deeply sorry to hear about the issues you encountered with our finance department. Providing accurate and timely paperwork is essential to us, and we apologize for any inconvenience or frustration this has caused you. To address your concerns further, please reach out to Robert McAuliffe, General Manager, via email at rmcauliffe@griecocars.com or 401-553-6000 Ext:2205

February 14, 2024

Me and the wife went in on a Sunday pretty busy but Alex took care of me and my wife and another customer at the same time . Did an awesome job and got us in a great car...go see Alex he'll hook you up !! More

by Druming3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Grieco Honda responded

Thank you for your positive review! We're glad to hear that Alex provided excellent service and helped you and your wife find a great car. We appreciate your recommendation and look forward to serving you again in the future.

February 14, 2024

We went in with a specific budget and requirements and Phil immediately matched us with the perfect vehicle. We couldn’t be happier. Hassle free. Low pressure and very informative. Entire experience was a More

by Glen C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phil Hadfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Grieco Honda responded

Thank you, Glen, for your wonderful review! We are thrilled to hear that Phil was able to find you the perfect vehicle within your budget and requirements. We pride ourselves on providing a hassle-free and low-pressure experience, so it's great to know that you found our service informative and enjoyable. We appreciate your kind words and look forward to serving you again in the future. Thanks for choosing us!

February 13, 2024

My wife and I were in the market for a 2021/2022 Honda Pilot. We researched online and found 2 locally that we began the process with online, and then made appointments for on a Sat morning. There was a More

by Mrr21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Cuellar
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Abutu Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marina
Feb 15, 2024 -

Grieco Honda responded

Thank you for your detailed review of your experience at Grieco Honda. We apologize for the confusion and inconvenience regarding the Certified Pre-Owned status of the vehicle. We appreciate your patience and understanding, and we're glad that John was able to rectify the situation and honor the CPO offer. We're also pleased to hear that Marina provided excellent customer service throughout the process. We value your business and hope you enjoy your new Honda Pilot.

February 12, 2024

Greico Honda is a good dealership and worked with me to get my preferred monthly payment. Dante Lewis worked well and answered any questions I had regarding this vehicle. He has also assisted me in any More

by CorvahA97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante Lewis
Feb 13, 2024 -

Grieco Honda responded

Thank you for your positive review of Grieco Honda. It's great to hear that they were able to work with you to achieve your preferred monthly payment and that Dante Lewis provided excellent customer service by answering your questions and assisting you even after the sale. Your recommendation is greatly appreciated.

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