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Grieco Honda

Johnston, RI

Overview
Employees
Reviews
Vehicles
4.9
1,064 Reviews
Grieco Automotive Group is a family business that's dedicated to 100% customer satisfaction. Whether you're purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location.
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1880 Hartford Avenue

Johnston, RI

02919

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Showing 1,064 reviews

February 28, 2024

No pressure salesman Phil was great at first and I got a great rate but Grieco Honda has missed the mark after the sale was complete. Please read my response to this review below, Grieco Honda's ability to More

by Shamlin943
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Hadfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Grieco Honda responded

Thank you for your positive feedback! We are glad to hear that you had a great experience with Phil and that you were able to secure a great rate without feeling pressured. We appreciate your business and hope to see you again in the future.

Mar 20, 2024 -

Shamlin943 responded

So after 21 days, going on 22, my car is yet to be registered by Grieco Honda! I cannot drive my car now and have had to postpone work for the second day in a row. I reached out to my salesman and they said it is still being processed by the DMV. I've had many cars registered in just 1 day but clearly that is an issue with Grieco Honda! I would like to update my recommendation to do not use Grieco Honda, they promised me a full tank of gas upon pick up... did not happen. They promised me that my car would be registered in 20 days, it did not happen! They had me come in on multiple occasions to handle paperwork instead of doing it all in one day. I came in to sign the title, then a week later come in to do a vin check, and now a week later still no registration. I also had a camera issue, they had me drop it off, they kept it all day and I finally picked it up end of the day and my camera wasn't fixed. They made me come in the next day and I waited almost 3 hours to later be told that it was a simple reset of the system and I was all set. Not very professional in my opinion and a waste of my time.(If you are counting that is 3 workday's I didn't have my car) Finally, I was promised a 2nd set of keys and I still do not have them, if something happens to the 1 set I have (battery dies or something) then I am out of luck. After you buy a car from Grieco Honda they no longer seem to care about your experience, they are only after their sales!!!

Mar 20, 2024 -

Shamlin943 responded

I would like to add at this point it is not Phil the salesman who has ruined my experience with buying a car but the rest of the staff who has not followed through with their responsibilities. The salesman does not register the vehicle, they do not work on the service department to fix cars. Phil the salesman has done his job it is the rest of Grieco Honda that has not!!!

February 28, 2024

To say I had a great experience is an understatement, for any of you new or used car needs I highly recommend Chris at Grieco Honda, extremely thorough, transparent, and diligent! More

by Amy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Krevalarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Matarese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Grieco Honda responded

Thank you for your kind words! We are thrilled to hear that you had such a positive experience with Chris at Grieco Honda. We strive to provide excellent service to all of our customers and we appreciate your recommendation. Thank you for choosing us for your car needs!

February 28, 2024

Professional, knowledgeable staff. We worked with Donnie to purchase a pre owned vehicle and he was extremely helpful. Great attention to detail and addressing our concerns. More

by ayers101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Alfonso
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Feb 29, 2024 -

Grieco Honda responded

Thank you for your positive feedback! We are thrilled to hear that Donnie provided you with excellent service and helped address all of your concerns during the purchase of your pre-owned vehicle. Our staff takes pride in their professionalism and knowledge, and we are glad that it was reflected in your experience. We appreciate your business and hope you are enjoying your new vehicle!

February 28, 2024

It was a pleasure to have Donnie Alfonso as a sales rep at Grieco Honda. He made it easy and simple. I will be sending my family and friends to see him. More

by tristanum38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Alfonso
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Feb 29, 2024 -

Grieco Honda responded

Thank you for your kind words about Donnie Alfonso! We are thrilled to hear that he provided you with a positive experience at Grieco Honda. We appreciate your recommendation and look forward to welcoming your family and friends to our dealership.

February 27, 2024

Chris was one of the most helpful car dealers I have ever worked with. I would definitely return. More

by alan.scardapane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Matarese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Grieco Honda responded

Thank you for your positive feedback! We are thrilled to hear that Chris provided you with exceptional service. We look forward to welcoming you back in the future.

February 27, 2024

The prices are competitive with local dealers, financing was easy. Overall a good experience today. More

by Jason.brown68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donny Alfonso
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Feb 28, 2024 -

Grieco Honda responded

Thank you for your positive feedback! We are glad to hear that you found our prices competitive and that the financing process was easy for you. We strive to provide a great experience for all of our customers and we are happy to hear that you had a good experience with us today. Thank you for choosing us for your automotive needs.

February 27, 2024

Professional staff, attention to detail, flexible and very helpful. Overall great experience would recommend to anyone in the market More

by DSchrack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Grieco Honda responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our professional and attentive staff. We strive to provide excellent service and are glad to hear that we were able to meet your expectations. We appreciate your recommendation and look forward to serving you again in the future.

February 23, 2024

Excellent and professional service . Vehicles priced reasonable and management seems fair minded and willing to be flexible on price . The dealership is clean and rest rooms are well kep More

by in2media
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Hadfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Grieco Honda responded

Thank you for your positive feedback on our dealership. We strive to provide excellent service and fair pricing to all of our customers. We are glad to hear that you had a pleasant experience with us and felt well taken care of by our staff. We appreciate your business and hope to see you again in the future.

February 22, 2024

Alex was an absolute lifesaver. My sister and I initially came in a month prior and Alex had definitely left a first good impression. He was very honest about some pros and cons of More

by G Mola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Grieco Honda responded

Thank you for your kind words about Alex! It's great to hear that he was able to provide you with excellent service and help you find the perfect vehicle for your family. We appreciate your feedback and are glad that Alex was able to go above and beyond to assist you. We hope you enjoy your new car!

February 21, 2024

The experience at Greico Honda was reassuring and painless! Ray Santilli listened, worked to ensure I got into the car that was the best fit and financially comfortable. The entire process was smoo More

by wendy.cribb18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Santilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Grieco Honda responded

Thank you for sharing your positive experience at Grieco Honda! It's great to hear that Ray Santilli and the team were able to provide you with a smooth and efficient car-buying process. We appreciate your loyalty as a customer for over 15 years and we look forward to continuing to provide you with excellent service in the future. Thank you for recommending Grieco Honda!

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