
Gregory INFINITI
Libertyville, IL
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When I had my 60K miles service performed, the department forgot to refill the power steering oil reservoir. I asked them to fill it and they refused. But, assured me they would next time. Then, they never d forgot to refill the power steering oil reservoir. I asked them to fill it and they refused. But, assured me they would next time. Then, they never did credit me for the “service” and charged me twice. They are thieves and provide terrible service. More
So where do I begin...we were looking for a new lease for my 19 year old son. We decided to go with Infinity...after contacting 7 Infinity Dealers, my motherly instinct told me to go with Gregory INFINITI. my 19 year old son. We decided to go with Infinity...after contacting 7 Infinity Dealers, my motherly instinct told me to go with Gregory INFINITI. I was willing to do the one hour drive from Milwaukee. We submitted an online inquiry and within minutes Erika contacted us. With the help of Joey, they were able to give us an amazing deal. Joey Gesualdo was so kind that he waited for us to get to the dealership 15 minutes before his closing time. No headache, no back and forth, no surprises, no unexpected quotes...just clean, straight and forward. After showing up to the dealership we had the pleasure of meeting Eric Devoe...he was the icing on the cake. He made the drive and each minute worth it. I have never ever had such a smooth and pleasant experience with any dealership. Thank you Eric!!! My 19 year old son was very excited. Eric gave us his time and patience to explain everything in detail. The customer service was unbelievable from the text message to the physical attendance of all employees. And to top it all off, we had the most amazing Financial Dealer help us with all the paperwork and payments...thank you Dan. More
Great sales and service team! I am happy to lease all of my Infiniti’s and service all of my vehicles at this great dealership. my Infiniti’s and service all of my vehicles at this great dealership. More
The service department was excellent. Handled receiving with minimal trouble. You drive indoors, where they help with your checkin. I received a loaner vehicle which was clean and new. Check out was even e with minimal trouble. You drive indoors, where they help with your checkin. I received a loaner vehicle which was clean and new. Check out was even easier. Everything was explained and documented. The facility is very clean and friendly. The staff is friendly and helpful. More
This dealer gave me great service and professionalism the day I came to lease the excellent 2020 QX60 as a gift for valentine to my wife. I will highly recommend everyone to come here for a great deal. day I came to lease the excellent 2020 QX60 as a gift for valentine to my wife. I will highly recommend everyone to come here for a great deal. More
This dealer gave me great service and professionalism the day I came to lease the excellent 2020 QX60 as a gift for valentine to my wife. I will highly recommend everyone to come here for a great deal. day I came to lease the excellent 2020 QX60 as a gift for valentine to my wife. I will highly recommend everyone to come here for a great deal. More
Went to Gregory Infiniti for a new Infiniti to look at a new Q50. Worked with a salesman named Eric and it was a great experience. Got into a test real quick and the process was painless. Thanks again to th new Q50. Worked with a salesman named Eric and it was a great experience. Got into a test real quick and the process was painless. Thanks again to the helpful team at Gregory. More
This was by far the best experience I’ve ever encountered. Eric Devoe was very knowledgeable and understanding with my needs. Very professional and Thorough with everything. He made it hard for m encountered. Eric Devoe was very knowledgeable and understanding with my needs. Very professional and Thorough with everything. He made it hard for me to turn down this awesome opportunity. He was excellent and went above and beyond to make this process as easy and simple as possible. Treated me like a family member if I should say. I’m only allowed 5 stars for this rating but he deserves double looking forward to buying another car from you soon. Thanks for everything. More
I must say I’ve visited 5 dealerships this week. I spoke with my salesman Eric DeVoe he was the best. The process was smooth. No hidden fees, and made my son proud. My new dealership!!! Walk out with a 2020 with my salesman Eric DeVoe he was the best. The process was smooth. No hidden fees, and made my son proud. My new dealership!!! Walk out with a 2020 Q50!!!! More