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Gregory INFINITI
Libertyville, IL
194 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 194 reviews
May 20, 2023
I called Friday afternoon and set up an appointment to test drive the vet next day between 11-12. I drove over an hour to get there, they knew iv lived far, and arrived at 1050 only to learn that the ca test drive the vet next day between 11-12. I drove over an hour to get there, they knew iv lived far, and arrived at 1050 only to learn that the car had been sold the previous night. They didn't bother to let me know. So I wasted over 2 hours commuting for an already sold car. A week later, I am still getting calls from them leaving voicemail how the car i was interested in was sold. Terrible communication. More
by Sprvardy
Employees Worked With
Nate
April 18, 2023
Pleasant experience for the most part. They were very transparent on the vehicle and I am please. I would definitely buy another car from them. They were very transparent on the vehicle and I am please. I would definitely buy another car from them. More
by Rodkyles
Employees Worked With
Ronnie
February 08, 2023
Excellent staff and service department! I have serviced my car here for the past 8 years since new and they keep it running in tip top condition. I have serviced my car here for the past 8 years since new and they keep it running in tip top condition. More
by nicksubota
Employees Worked With
Gabriel Garcia
September 23, 2022
No pressure sales, knowledgeable & friendly staff. Fantastic, clean facility. Competitive pricing. Car was cleaned and set for us to look at before we arrived and all features and product info was pre Fantastic, clean facility. Competitive pricing. Car was cleaned and set for us to look at before we arrived and all features and product info was presented before we sat down for the purchasing process. More
by Luzzel
Employees Worked With
Eric Devoe, Jason Nichols, Steve Cole
August 06, 2022
Clean facility with knowledgeable, friendly and trustworthy staff. Explained each detail succinctly and made the experience straightforward. Happy to continue using the facility. trustworthy staff. Explained each detail succinctly and made the experience straightforward. Happy to continue using the facility. More
by limeypjc
Employees Worked With
Jonathan Farias
August 01, 2022
Will never be back to this dealer. Their way of sales is unethical. Hidden fees on prices that aren't competitive. Sales people will tell you up front the fees are to offset their adve Their way of sales is unethical. Hidden fees on prices that aren't competitive. Sales people will tell you up front the fees are to offset their advertised prices. Legal False advertising. STAY AWAY~!!! More
by trucksandmusic
Employees Worked With
Betsy
July 13, 2022
Great service, and I was very pleased. The waiting room is awesome. I enjoyed the massage chairs. I will continue to bring my infiniti to Gregory's for service and perhaps s future Infi The waiting room is awesome. I enjoyed the massage chairs. I will continue to bring my infiniti to Gregory's for service and perhaps s future Infiniti purchase. More
by Glick30
Employees Worked With
Gabriel
