
Gregory INFINITI
Libertyville, IL
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Calling all Car Shoppers!!!! I was shopping for a Calling all Car Shoppers!!!! I was shopping for a new/used car with a budget. Yes a budget. I believed to have only three models that I was interes Calling all Car Shoppers!!!! I was shopping for a new/used car with a budget. Yes a budget. I believed to have only three models that I was interested in, based on my wish list. I went to Gregory because my initial interest was in the Infiniti. Armed with my sword, body armor, budget, non negotiable and negotiable options I was met by Matt. It was such a pleasant surprise. So after some very thoughtful conversations on the why's and what's he was able to match up a few different makes and models that would meet my criteria. Let the test drive begins....I quickly found out that I would not be able to afford an Infiniti. And there was no push, no heavy sales pitching, no making me feel less of a buyer because I wasn't going after the 40K price tag. What Matt and Justin proceeded with was introducing me to options that were going to be tailored to my driving habits, my safety, my long term or short goal for the vehicle. The vehicles they hand picked fit into my budget firstly and pleasantly fit into the 'style' that I wanted, sprinkled with some options I would have never gave any thought to... all wrapped up in a cute little Mercedes Benz. Shows how little I knew...never even considered a Mercedes. I wasn't in a hurry by any means to buy a new/used car. I clearly stated that when we all met (Justin, Matt and I ) And they were STILL willing to help me find the right vehicle. So on with the test drive. Okay I know what your thinking,.. its a Mercedes what is not to like. And all and all the car lives up to its' reputation. There were some sounds that I wasn't familiar with, the ergonomics of course were completely different from my current car so all in all there would be a learning curve. We ever so briefly talked about purchasing the car after the drive here's my price.....here's your price..have a nice day. Yep very briefly. I said not ready, they said okay. That simple. I asked if they could have the car checked out and let me know what the sound was. They did. They called me back confirmed there was a minor issue which is covered 100% and guaranteed 100% and the took the initiative to get it fixed. Not because they had to but because it was the right thing to do. They were very proactive in having the vehicle thoroughly checked out, and made note of the sounds that I heard and thought maybe something was wrong. There communication and pro active attitude brought me back to test drive the little gem again. Full disclosure was presented. I was impressed with Justin and Matt's demeanor, willingness and thoughtfulness when we approached the buying cycle of the relationship. The car was prepped, papers presented and Justin and Matt took a generous portion of their time to walk me through the features of the car...phone, radio, options etc. It was a big step up from "my put the key in a drive vehicle" I was used to. No rushing, no sighing, no hurry up...just patience. It was a pleasure to be treated so well and too see Matt and Justin really enjoy what they do. If you are looking stop in, I promise it won't hurt. If you are unsure about what you really need or want, stop in...they can help you understand what would make the most sense. They listen.......they exceeded my expectations. Gentilmente, Susan G - Gregory Infiniti Customer Since June 24, 2013 More
My wife and I live in south eastern Wisconsin. I found the vehicle we purchased through an internet search. I originally called Justin the sales manager at Gregory Infinity to get more information. Than the vehicle we purchased through an internet search. I originally called Justin the sales manager at Gregory Infinity to get more information. Thanks to Justin's help we determined it was worth a drive to take a look at the car. Once on site, Val Radunsky was very helpful in showing us the vehicle, setting up a test drive and eventually closing the deal. In summary Gregory Infinity was straight in their dealing and delivered on their promises. More