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Gregory INFINITI
Libertyville, IL
250 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time.
Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises.
We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind.
At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 250 reviews
October 05, 2017
Very satisfied customer I researched cars online for about 2 weeks prior to visiting Gregory INFINITI. I met with James Jeon upon entering the dealership who was polite, pat I researched cars online for about 2 weeks prior to visiting Gregory INFINITI. I met with James Jeon upon entering the dealership who was polite, patient, and absolutely not pushy. We looked at the cars in which I had narrowed down online but then added some suggestions about a couple others of which the extended warranty might be a better fit given my extensive driving. I let him know I was looking at other dealerships of which he didn't have some Sales Manager come out to pressure me to buy that day. I went to 3 other locations and just felt the condition of the car, service, and especially James interaction was the best fit. I drove my other personal car to the dealership and James offered to have my car delivered for me to save the trip back. Overall....fantastic experience. More
by vatechrk
Employees Worked With
James Jeon
October 04, 2017
Accommodating and prompt! Everyone at this dealership are extremely helpful and accommodating!Great atmosphere and friendly! The service is prompt and prices are fair!i would h Everyone at this dealership are extremely helpful and accommodating!Great atmosphere and friendly! The service is prompt and prices are fair!i would highly recommend More
by Foozo
Employees Worked With
Joey
September 30, 2017
Customer service is excellent The customer service at this dealership is excellent! We were very pleased with the whole car buying process. Everyone was friendly, knowledgeable and The customer service at this dealership is excellent! We were very pleased with the whole car buying process. Everyone was friendly, knowledgeable and accommodating. Such a great car buying experience! More
by aorourke
Employees Worked With
Ryan
September 24, 2017
Customer Service Always a pleasure dealing with Gerard. One of the reasons we come back( and prices are also very reasonable). I can get the work done anywhere. Always a pleasure dealing with Gerard. One of the reasons we come back( and prices are also very reasonable). I can get the work done anywhere. More
by Infinitiguy
Employees Worked With
Gerard
September 23, 2017
Seamless, my salesman tommy nods couldn't have made it less Answered in previous question. Being a single woman you worry that you won't understand the financial end of the purchase but that was not the case at Answered in previous question. Being a single woman you worry that you won't understand the financial end of the purchase but that was not the case at Gregory Infiniti . More
by Iridium blue lady
Employees Worked With
Tommy Noda
September 22, 2017
Truly professional and nice staff in Service Department. As always a pleasant visit. Service Department as sharp as ever. I managed to get in and out within 60 minutes for an oil change. As always a pleasant visit. Service Department as sharp as ever. I managed to get in and out within 60 minutes for an oil change. More
by Dav Ace
Employees Worked With
Gerard, who is fabulous!
September 14, 2017
Purchase of New Q70L This was my second purchase from Gregory Infinity. I have purchased many new vehicles in my lifetime and the sales staff here is one if the best! No p This was my second purchase from Gregory Infinity. I have purchased many new vehicles in my lifetime and the sales staff here is one if the best! No pressure sales, They really work towards meeting your needs and budget. I would recommend them highly. More
by John M Zaino
Employees Worked With
Joey
September 12, 2017
Good Experience The work was completed within the specified time. Rich was friendly and courteous. Very good experience over all. I have no complaints and the cost The work was completed within the specified time. Rich was friendly and courteous. Very good experience over all. I have no complaints and the cost of the work done was reasonable. More
by ama1408
Employees Worked With
Rich.
September 11, 2017
Excellent Service Gerard Figueroa provides with exceptional service. I never have to wait long and he's always courteous and informative. He explains things to me so t Gerard Figueroa provides with exceptional service. I never have to wait long and he's always courteous and informative. He explains things to me so that I can understand and professional. More
by Ckyle1
Employees Worked With
Gerard Figueroa
September 11, 2017
Excellent service experience 1 hour from check-in to check-out and a great lounge that allowed me to connect my computer and work while I was waiting. For those who wouldn`t have 1 hour from check-in to check-out and a great lounge that allowed me to connect my computer and work while I was waiting. For those who wouldn`t have to work, a TV and a variety of drinks and snacks will help the time pass by. More
by gfranca
Employees Worked With
FIGUEROA, GERARD
