
Gregory INFINITI
Libertyville, IL
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I bought a used vehicle from Gregory Infiniti and was told that it had new brakes and tires. I drove and returned 40 hours later with vibration when braking and car pulling to right. They sold thi told that it had new brakes and tires. I drove and returned 40 hours later with vibration when braking and car pulling to right. They sold this car with "new brakes and tires" not new "brake pads" on the rear only. I ask Gregory Infinity to give me what I purchased, a vehicle with new front and rear brakes. More
The service that was performed today was done in a timely and professional manner. Lance Groff embodies what a visit to a dealership should be. He was on point with his knowledge of his job description. He w and professional manner. Lance Groff embodies what a visit to a dealership should be. He was on point with his knowledge of his job description. He was courteous at all times. More
The best experience that I have had a dealership. They were kind, no pressure, helpful, and accommodating. I would highly recommend Gregory Infinity and Matt Colrain to everyone. I am very happy with my were kind, no pressure, helpful, and accommodating. I would highly recommend Gregory Infinity and Matt Colrain to everyone. I am very happy with my purchase. Thanks Again guys! More
My experience at Gregory Infiniti was nothing but awesome! Our salesman Matt was extremely patient and helpful while I decided what vehicle I wanted and as we discussed the prices. He found a vehic awesome! Our salesman Matt was extremely patient and helpful while I decided what vehicle I wanted and as we discussed the prices. He found a vehicle for me that met all my needs, and was in the range that I wanted to pay for a vehicle. Every staff member we worked with was extremely helpful and friendly. I have received many compliments on my vehicle and have recommended Gregory Infiniti to many people over the past few days. More
Matthew was very friendly and put myself and my sons at ease. He knew alot about cars and was able to discuss them at length with my boys. When he took us on a test drive he made all of us very comfortab ease. He knew alot about cars and was able to discuss them at length with my boys. When he took us on a test drive he made all of us very comfortable and encouraged us to really get to know the car. He wanted me to be happy with my purchase and so far....I AM! More
Val and Justin were great! Straight shooters. Quick and accommodating. Much better then the other infiniti dealers in chicagoland. I felt they were honest, and easy to work with. accommodating. Much better then the other infiniti dealers in chicagoland. I felt they were honest, and easy to work with. More
Overall a great experience for buying a car. Staff was very friendly and informative. Not pushy at all. I bought a 2013 Infinity JX35 for the wife. She loves it. I would definitely go back to Gregory Infi very friendly and informative. Not pushy at all. I bought a 2013 Infinity JX35 for the wife. She loves it. I would definitely go back to Gregory Infinity for future car purchases. More
My husband and I came in on Thursday and Dennis Collins was the one assist us. my experience with this dealership was outstanding. the customer service provide by the staff was more than outstanding. the s was the one assist us. my experience with this dealership was outstanding. the customer service provide by the staff was more than outstanding. the staff's took care what we need and the experience we had was nothing compare from the other dealership we had experience before. I would defenitely recommend this dealership to my family and others. thank you so much for taking care of our needs and you kept your promisses to your customers. again thank you Mr. Dennis Collins for all your hard work trying to fit us in the right car and affortable price. we appreciate your professional customer service. More
Went there for a pre-owned certified FX35 AWD.FIrst:the car wasn't certified how they advertise it ,they said it was ready for certification which i had to pay for.Second:they offer it as a clean car,no ac car wasn't certified how they advertise it ,they said it was ready for certification which i had to pay for.Second:they offer it as a clean car,no accidents but actually both front and rear bumper are repainted and that"s obviuos.Third:when i noticed the body damaged and spoke to Thomas Hanson first he said that they didnt know about the damage ,but after he changed his mind and told us that they noticed the damaged and right now are in the middle of fixing the car ,it just needs clear coating.He offered me to buy the car and then come another day to get the clear coating done.If this is not ridiculous,then I'm Neil Armstrong. The only good thing was the salesman-his name is Dennis Collins.He was nice and honest(ex police officer). The car you should avoid: 2010 Infinity FX35 AWD ,ext:Black int:White Vin#JN8AS1MW5AM853107 .Follow up: Thomas Hanson no longer works over there,so I really appreciate the quick and honest reaction from the management!!! More