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Gregory Hyundai

Highland Park, IL

3.9
500 Reviews
Here at Gregory Hyundai, we strive to be the best dealership in the Chicago area. That's why our goal is to make sure our customers receive one transparent price, one skilled professional to guide them through the buying process and spend no more than one hour before driving away in their new vehicle. Gregory Hyundai is a family-owned and operated dealership that has been serving the residents of Highland Park, Illinois for over 35 years. Throughout the years we've been fortunate enough to serve generations of loyal customers. That includes families throughout the Chicago area and stretching to our neighboring cities of North Chicago, Northbrook, Glenview, Gurnee, Grandwood Park, Waukegan, and beyond. With the latest and greatest Hyundai models in stock, which means you can shop for the Sonata sedan and its hybrid variation, the compact Veloster models, and the many fashionable, spacious, and reliable SUV models of the Hyundai brand, including the Venue, Kona, Tucson, Santa Fe, and Palisade. We also are experts on the Ioniq 5 and Ioniq 6. We can help you find the perfect vehicle for your lifestyle and budget. Need Hyundai or other auto service or maintenance? Our service center is staffed by ASE-certified professionals and carries genuine Hyundai parts and accessories. Have questions about dealership financing or leasing a new vehicle? Our finance department is here to help or to answer questions about your finance application. Have questions for us? Go ahead and contact us here, we love to help. We look forward to helping you plan for a better automotive future.
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490 Skokie Valley Road

Highland Park, IL

60035

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Showing 500 reviews

May 22, 2026

EVERYTHING WENT SMOOTH TO TEST DRIVING THE CAR TO CREDIT APPLICATION TO PURCHASE. THE AGENT WAS VERY NICE. AND UNDERSTANDING. More

by RAYMAN1014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Gaither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Choros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lehmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Fitzershtein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Ryoo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Olusola Akingbade
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Gregory Hyundai responded

We’re pleased that the process was seamless from the test drive through financing and purchase of your Nissan Xterra. Our agent is happy to have provided friendly, understanding support. Congratulations on your Xterra, and feel free to reach out if we can assist in the future.

May 21, 2026

Terrible experience that is still ongoing. Bought a used Hyundai Tucson. Within a couple weeks the engine light went on. I've now brought the car in 4 times after they said they fixed it each More

by sean.foran
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip King
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Gregory Hyundai responded

Sean, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 20, 2026

INCOMPETENCE ! !! Worst Experience of my Life , took my car and left . Do Not come here for Service More

by Cfontanini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grant Gaither
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Choros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Fitzershtein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Olusola Akingbade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip King
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Gregory Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

May 14, 2026

Your appointment was on time. The service people were very knowledgeable and answered any questions I had. Very pleased with the work that was completed. More

by dorinoble7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Gregory Hyundai responded

Thank you for sharing your five-star experience with your Hyundai Elantra service. We’re glad your appointment began as scheduled and that our team was able to address all your questions. Phillip and the service staff appreciate knowing you’re pleased with the work completed.

May 14, 2026

The intake process wasn’t very smooth. There should be more help at the front to ensure a better experience when coming for service. Same goes for the pickup. I was told it would be 10 min More

by jsresnick22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip King
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026 -

Gregory Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 11, 2026

Horrible experience, no one knows what’s going on. No one communicates to each other. I spoke to the service manager, he says he’ll call you back and never calls back. Horrible customer service. T More

by jaredbburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip King
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026 -

Gregory Hyundai responded

Jared, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 09, 2026

Service Dept lacks thinking advisors who take into consideration driving habits of car owner. Recommend things based on schedule not upon inspection. More

by cam815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Slauter
May 14, 2026 -

Gregory Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

May 08, 2026

Kandice was great to work with. She kept me in the loop thought out the repair. Took a few phone calls to to service manager and Hyundai USA to get a loaner but it worked out More

by shelbyd007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kandice
May 09, 2026 -

Gregory Hyundai responded

It’s wonderful to hear our team kept you informed during your Hyundai repair. We’re pleased the loaner process went smoothly. Thank you for the five-star rating and we hope to assist you again soon.

May 07, 2026

Felix was very responsive and went out of his way to help us find just what we were looking for. More

by rutschmanrichard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Fitzershtein
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026 -

Gregory Hyundai responded

We’re delighted Felix’s attentiveness and extra effort helped you secure the perfect used IONIQ 5. Thank you for letting us assist you through the process. Enjoy your new Hyundai and feel free to reach out if you need anything else.

May 03, 2026

Very poor service. Treated my wife rudely. Incredibly condescending. Once complementary Oil Changes are complete will not be returning. More

by sara_lanham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kandice Phillips
May 07, 2026 -

Gregory Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

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