Gregory Hyundai
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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EVERYTHING WENT SMOOTH TO TEST DRIVING THE CAR TO CREDIT APPLICATION TO PURCHASE. THE AGENT WAS VERY NICE. AND UNDERSTANDING. APPLICATION TO PURCHASE. THE AGENT WAS VERY NICE. AND UNDERSTANDING. More
Terrible experience that is still ongoing. Bought a used Hyundai Tucson. Within a couple weeks the engine light went on. I've now brought the car in 4 times after they said they fixed it each Bought a used Hyundai Tucson. Within a couple weeks the engine light went on. I've now brought the car in 4 times after they said they fixed it each time. They don't call me with updates or even return my calls to get a status on when it will be fixed. I've never had a worse experience with a dealership and repair shop. I think they may have sold me a lemon and won't own up to it. More
INCOMPETENCE ! !! Worst Experience of my Life , took my car and left . Do Not come here for Service !! Worst Experience of my Life , took my car and left . Do Not come here for Service More
Your appointment was on time. The service people were very knowledgeable and answered any questions I had. Very pleased with the work that was completed. The service people were very knowledgeable and answered any questions I had. Very pleased with the work that was completed. More
The intake process wasn’t very smooth. There should be more help at the front to ensure a better experience when coming for service. Same goes for the pickup. I was told it would be 10 min There should be more help at the front to ensure a better experience when coming for service. Same goes for the pickup. I was told it would be 10 min and I went back and waited another 15, went up to check it my car was ready and it had been there waiting and they forgot to get me. More
Horrible experience, no one knows what’s going on. No one communicates to each other. I spoke to the service manager, he says he’ll call you back and never calls back. Horrible customer service. T No one communicates to each other. I spoke to the service manager, he says he’ll call you back and never calls back. Horrible customer service. The extended warranty they push on you has a clause that you HAVE to bring it to their dealership, and you have to pay for your own tow to get it there. Super inconvenient, and incompetent. More
Service Dept lacks thinking advisors who take into consideration driving habits of car owner. Recommend things based on schedule not upon inspection. consideration driving habits of car owner. Recommend things based on schedule not upon inspection. More
Kandice was great to work with. She kept me in the loop thought out the repair. Took a few phone calls to to service manager and Hyundai USA to get a loaner but it worked out She kept me in the loop thought out the repair. Took a few phone calls to to service manager and Hyundai USA to get a loaner but it worked out More
Felix was very responsive and went out of his way to help us find just what we were looking for. us find just what we were looking for. More
Very poor service. Treated my wife rudely. Incredibly condescending. Once complementary Oil Changes are complete will not be returning. Treated my wife rudely. Incredibly condescending. Once complementary Oil Changes are complete will not be returning. More





