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Greg May Honda - Service Center

Waco, TX

4.5
1,836 Reviews

1,836 Reviews of Greg May Honda - Service Center

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January 12, 2025

Very good. Plan to be a customer. Will be a Honda for life. Will always recommend and encourage family and friends to go Honda. More

by sherrie.brumbelow0194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

I brought my car in for a fuel pump recall and I enjoyed my experience. I was in and out in a respectable amount of time. More

by dhentzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hogan
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Oil cap was left on hood. Glad i didn't lose it. Was very inconvenient to have to drag 3 young children out in a storm to have it looked at. When I didnt even need to get out. More

by madisonlchilds03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bracken
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Greg May Honda responded

Mrs. Childs, I am very sorry for your recent experience here at our service department. We truly strive each day for 100% satisfaction but at times we do fall short. I will be glad to offer you a free oil change plus a tire rotation on your next service visit. Again, please accept my apology and I look forward to visiting with you upon your next service need. Thank you, Trent Fedro Service Manager Greg May Honda

December 28, 2024

Took my car in 2 hours early for a scheduled maintenance appointment. The staff was very nice and promised the car would be done before my appointment began. They delivered on that promise even when I adde More

by rshuschak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Enjoyed popped corn and coffee, while vehicle was being serviced. The service was completed in about an hour. Great customer service. More

by GSBCHEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

It was great experience. They always take care of my issue and don’t make me feel dumb. More

by HondaLX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

Greg May Honda is a great choice! I have been very pleased with them. Courteous and friendly. Would highly recommend them. More

by mrjake325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

Service was fine, scheduling fine, 2 ladies that helped me were great. The chairs in the waiting area are abysmally bad and uncomfortable. They made waiting difficult. More

by melanietroj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

Left my car at 7:30 am no one called me I had to call at 4 or 5 pm to ask about my car before they closed at 6 ended up picking it up at 5:30ish. But I will say Mr. David was the only nice person I came ac More

by JANNETNCRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Rosati
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Recall was done in record time . Much quicker than I was told as I was waiting More

by sigrid.whitford
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.