David Bracken

I walked in and asked for David and he helped me right away. He explained what was going to happen and approximately how long it would take and thats exactly how long it took. Greg May Honda is the best, away. He explained what was going to happen and approximately how long it would take and thats exactly how long it took. Greg May Honda is the best, it all started with Paul. More

by christina.jansing Verified Customer Verified Customer

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David is great to work with. He takes time to explain the whys behind my questions. The Service Department as a whole are always friendly and welcoming! He takes time to explain the whys behind my questions. The Service Department as a whole are always friendly and welcoming! More

by ILC0770 Verified Customer Verified Customer

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Greg May has always been straight up with me on services I do and don't need. If I have concerns about anything they will get a mechanic to ride with me to better assess my concerns. I do and don't need. If I have concerns about anything they will get a mechanic to ride with me to better assess my concerns. More

by TK64.UPS88@gmail.com Verified Customer Verified Customer

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They made servicing my car fast and easy. Thank you for taking care of me. Thank you for taking care of me. More

by marthak0 Verified Customer Verified Customer

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Dave was very helpful and offered solutions to extend the working life of my vehicle. I will return for my future service needs. working life of my vehicle. I will return for my future service needs. More

by phillipsmithcctx Verified Customer Verified Customer

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Smooth experience, no problems. They were not overly friendly or unfriendly, just pleasant. It wasn't very personalized, even though I've been there many times in our 3 years of liv They were not overly friendly or unfriendly, just pleasant. It wasn't very personalized, even though I've been there many times in our 3 years of living in Waco. More

by ELISAAN Verified Customer Verified Customer

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Took more than an hour, need to be more proactive while closing to tell whats next and what they already did. Parts price need to be more realistic, one cabin filter for $60 is insane. Otherwise everything closing to tell whats next and what they already did. Parts price need to be more realistic, one cabin filter for $60 is insane. Otherwise everything was great. More

by fathahabdullahal Verified Customer Verified Customer

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The guys at Greg May Honda Service Center were fantastic. It was a wait to get my paint repair approved, and they did the door trim replacement and repair on my windshield fluid reservoir all at the same tim It was a wait to get my paint repair approved, and they did the door trim replacement and repair on my windshield fluid reservoir all at the same time, so one trip and it took two days in all. I got a ride home after I dropped her off as I live nearby and they were sure to check in with me as to my wait time. They beat their own expectations. More

by arichter1 Verified Customer Verified Customer

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It was very good experience with them i fixing the car. And they checked my car out for other issues and recommended to fix them. Very pleased with the work. And they checked my car out for other issues and recommended to fix them. Very pleased with the work. More

by rwbrewer1956.rb Verified Customer Verified Customer

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The check engine light came on in my daughter's Accord. Out of concern for her safety, we took it to Greg May so we could have assurance she would not have problems. There was diagnostic and prescribed rem Out of concern for her safety, we took it to Greg May so we could have assurance she would not have problems. There was diagnostic and prescribed remedy. We authorized the most urgent and trusted Greg May to take care of my daughter's safety. Greg May completed a multipoint inspection which includes checking fluids. Trusting Greg May my daughter took her car to Dallas for a weekend trip. When exactly our greatest fear happened. The car broke down on the side of I 35. When when she opened the hood, the radiator cap was not secure allowing pressure to send all of her coolant spewing out of the radiator and then subsequently the car overheated. I called David and he argued that no one at Greg May went anywhere near the radiator and it must have been someone else. Mind you, the car had been driven daily before taking to Greg May and never a problem with the radiator cap until the service was provided and the "multipoint inspection" was done. I understand mistakes, but blatant denial is immature. I will find another place to service my vehicles because I need to trust the people with my families safety. More

by WHARTONET Verified Customer Verified Customer

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