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Greg May Honda

Waco, TX

4.7
3,699 Reviews
Greg May Honda in Waco, TX is proud to be an automotive leader serving the Central Texas area for the last 29 years. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Greg May Honda will get you into the car or truck you choose with professionalism and attention to your needs.
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1601 W Loop 340

Waco, TX

76712

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Showing 3,699 reviews

September 14, 2024

I the sales person AJ was very helpful and patient with me. I am older and needed help with all the new gadgets this truck has. More

by jambam1049
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander “AJ” Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Salesman was not pushy. Very helpful and understanding. Haven't used the Service Dept. Will wait to see on that! More

by endlippe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lawrence Matthys
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

We had a great experience at Greg May; friendly, quick and flexible. I appreciate their help in buying two cars in the last month. Good work More

by tcroypt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Matthys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john hunt
September 06, 2024

Brought my vehicle in for service, told me might take a while so caught the shuttle home and less than 2 hrs later got a call that my vehicle was done Mr Bracken was nice and courteous as always. Everyth More

by RGS579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Thank you for taking care of me in a short notice. The atmosphere is always present and I thank you for being patient with me concerning my payment. I look forward to Grey May Honda handing all my ne More

by vestanaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Great team. I needed to get in and out. I already new what I wanted. The only thing that slowed them down was me getting my stuff together. Appreciated them More

by samcallahan66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Pleasant, professional, courteous, and time there was enjoyable. Interaction with the whole team was pleasant and everyone was personable. Stress free atmosphere was nice. More

by eddyhooker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander “AJ” Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

JR and the Greg May Honda team made buying my first car a great experience. Everyone involved was knowledgeable and friendly, and we were in and out within 2 hours. More

by hoekstracara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Brought my 2013 Honda Civic to Greg May Honda for a recall for the airbag on July 15, 2024. I was assured that there would be no cost since the error light came on for the technician and it was under More

by daredrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Rosati
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Greg May Honda responded

Unfortunately, many facts have been left out of this review. This customer was sent to us here at Greg May Honda by Honda corporate to diagnose her SRS light she was experiencing on her Honda Civic. It was explained to you that if the SRS light was due to a recall there would be no charge for the repair. As explained in the email to you from Honda corporate that if it is another issue not pertaining to the recall there would be a $170 diagnostic fee. You have never been to our dealership before and no history of any visits to any other Honda dealerships. You were advised on what repairs would be necessary to fix your vehicle but you declined.

Sep 03, 2024 -

daredrew responded

Actually what was explained to me by corporate prior to coming in was that if the error message did not come on for the dealership, then there would be a $170 diagnostic fee. The error message was on when I pulled up for service and I left my car running out in the parking lot while finding someone to assist me inside the service area. I showed the service rep the error light and she agreed that there would be no fee since the error light was on. And yes, I absolutely declined the overpriced repairs that were quoted to me. I have been to this exact dealership prior to this visit with my Honda Accord under my maiden name. And that time the warranty work was done but almost $8000 of additional repairs were quoted and declined and fixed at another shop for under $1000. I was ready to buy a new Honda but your service department has made me reconsider this decision. I am curious what facts were left out of this review. I was told if the error light came on for the issue under warranty, there would be no charge. The error light came on stating "Check airbag system". No where on the error light does it say drivers side or passengers side. You need to be more specific and state that there still may be a charge since the error light does not specify which side. Also 4 days to run a diagnostic on a car is ridiculous.

September 01, 2024

Good experience except for long wait for finance manager. Nothing else to say about it. More

by oldmama53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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