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Greenway Mazda - Service Center

Houston, TX

4.9
199 Reviews
Call Service Center (832) 356-1000

199 Reviews of Greenway Mazda - Service Center

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December 14, 2023

My routine service experience was smooth and uneventful. All work was done well and was completed in the amount of time I was expecting. I was sorry the coffee machine was out of order, but all else was fin More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Dec 14, 2023 -

Greenway Mazda responded

Roberto, we're glad to know your service visit at Greenway Mazda went smoothly and met your expectations. We apologize for the coffee machine inconvenience - it should be up and running by your next visit!

December 08, 2023

Good, fast, on time, good customer service, clean place, coffee vending machines and much more More

by jmartin3z05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
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Dec 08, 2023 -

Greenway Mazda responded

Thank you for sharing what you love about Greenway Mazda! We appreciate the five-star rating and look forward to assisting you next time. Safe travels!

November 29, 2023

Received great assistance and exceptional customer service. Very professional people and nice and friendly attitude. More

by Tomychi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Greenway Mazda responded

Tomychi, we're glad to know you had a great experience with our team at Greenway Mazda. We always aim for exceptional customer service! Thanks for your kind words.

November 24, 2023

Very courteous and professional service advisor (Sean Boykin). Easy to make the appointment. All and all a good experience More

by rdfarahani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Boytin
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Nov 27, 2023 -

Greenway Mazda responded

Thanks for the positive feedback! We're glad to know Sean and our team at Greenway Mazda made your experience a good one. Hope to see you again down the road for any of your future needs!

November 23, 2023

Great job replacing the battery. Couldn't replicate the AC issue so we'll have to come back for that. More

by Lmethom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Nov 27, 2023 -

Greenway Mazda responded

We're glad to have been able to assist with your battery replacement at Greenway Mazda. If there is anything more we can do to help with your AC or anything else you would like to discuss, please contact us directly. Best, Chase Eason - Fixed Operations Director - steveneason@greenwayauto.com

November 19, 2023

Chris has great customer service. Provided updates in a timely manner. We enjoy having him as our service representative. More

by Lids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Nov 20, 2023 -

Greenway Mazda responded

We're glad to know that Chris provided you with great customer service and timely updates at Greenway Mazda. Your feedback is appreciated, thank you!

November 05, 2023

The Service was amazing, the scheduling, checking in and checking out were perfect. The overall service was outstanding. More

by shaffar5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Greenway Mazda responded

We're so glad to know that you found our service at Greenway Mazda fantastic! We strive for smooth and efficient processes, from scheduling to check-out. Thanks for the great review!

November 01, 2023

They always provide great service. Staff is efficient and professional. I was provided with a detailed video of the Service performed. More

by smcuevas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Nov 02, 2023 -

Greenway Mazda responded

We're glad you had a great experience with our efficient and professional team at Greenway Mazda. We appreciate your positive feedback about the detailed video service! Thanks, and hope to see you soon!

October 22, 2023

We arrived early for our first scheduled service and we were taken care of immediately. Christopher Branch explained what services we could expect and an estimated departure time. We received a video from More

by Monike H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Branch
Report | Print
Oct 23, 2023 -

Greenway Mazda responded

Monike, we're delighted to know that Christopher and our team at Greenway Mazda provided you with such prompt and thorough service! Thanks for sharing your experience. Safe travels, and we'll see you next time!

October 12, 2023

it was quick ,Chris was very helpful and cooperative MAZDA PROVIDE UBER SERVICE WHICH WAS EXCELLENT More

by salma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS
Report | Print
Oct 13, 2023 -

Greenway Mazda responded

Salma, we're overjoyed to hear Chris and the team could accommodate your needs and make your Greenway Mazda experience a smooth success! Thank you for the stellar review!

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