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Greenway Mazda - Service Center

Houston, TX

4.9
224 Reviews

224 Reviews of Greenway Mazda - Service Center

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July 27, 2023

Chris Branch did an exceptional job of keeping me informed. It's nice to work with the same person each time you come in. More

by mschultz9999
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Branch
Jul 27, 2023 -

Greenway Mazda responded

We're glad to know that Chris provided you with excellent service during your visits at Greenway Mazda. We appreciate the feedback and look forward to assisting you in the future!

July 25, 2023

I always receive good service and feel Iike I'm well taken care of at this dealer. More

by Lmethom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Greenway Mazda responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Greenway Mazda team. Drive safely, and we hope to see you back!

July 23, 2023

Chris Branch was my service advisor. This is my second time having him as my service advisor. I asked for him by name this time because he takes such good care of his customers. Chris More

by beckyjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brach
Jul 25, 2023 -

Greenway Mazda responded

Thank you for the wonderful review! We're so glad to hear that Chris provided you with exceptional service during your visit. We appreciate your loyalty and support, and we hope to see you again at Greenway Mazda in the future. Drive safely!

July 13, 2023

Efficient and accommodating staff especially to Chris who assisted and explained every single steps including my queries on tires. He knows what he is saying and is very passionate to help his clients. Thank More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahim Gillani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Gauvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Agner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Branch, JOSE MARTINEZ
Jul 14, 2023 -

Greenway Mazda responded

Hey John! Thanks for the shout-out to Chris and our team at Greenway Mazda. We're thrilled that you had a great experience with us. Until next time, take care!

July 12, 2023

Courteous professional thoughtful friendly informative respectful and polite. I am a repeat customer and my present automobile is my third Mazda. More

by Mhials@swbell.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Greenway Mazda responded

Thank you for the review! We appreciate your business and hope to see you again at Greenway Mazda!

July 11, 2023

The service was great, checking out took too long. My car was ready for at least 20 minutes before I could check out. More

by BBOMBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Greenway Mazda responded

Thank you for the review. We appreciate your feedback and hope to have the opportunity to assist you again down the road.

July 01, 2023

The service was fast and completed to my satisfaction. My service advisor greeted me promptly and was friendly. I was kept apprised of the status of my vehicle throughout the process. More

by Lomonaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Branch
Jul 03, 2023 -

Greenway Mazda responded

Thank you for the positive review! We're glad to hear that our team at Greenway Mazda provided top-quality service. We appreciate your business!

June 28, 2023

A great experience servicing my vehicle. Chris Branch was very helpful and proactive in communicating with me along the way. Thanks. More

by Mike
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Branch
Jun 28, 2023 -

Greenway Mazda responded

Mike, thank you for the great review! We're so glad to hear that Chris provided excellent service and kept you informed throughout the process. We appreciate your business and hope to see you again at Greenway Mazda!

June 24, 2023

Not having parts to repair car is disappointing. Uber option for pickup and return is a fantastic service. More

by Kim
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Eason
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Greenway Mazda responded

Kim, thank you for sharing your feedback. We apologize for any inconvenience caused by the unavailability of parts to repair your car. However, we're glad to hear that you found our Uber option for pickup and return to be a fantastic service. We take note of this and be sure to report back to our team to improve our processes moving forward. If there's anything else we can assist you with, please let us know. Thank you, Chase Eason - Fixed Operations Director - steveneason@greenwayauto.com

June 20, 2023

Great dealership and service always. Very professional and friendly staff. Also, very clean and attractive dealership. More

by Clotus1000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio and Sean
Jun 20, 2023 -

Clotus1000 responded

I highly recommend Greenway Mazda!

Jun 21, 2023 -

Greenway Mazda responded

Thanks a bunch for your kind review and continued support! The team at Greenway Mazda is delighted to hear that our commitment to stellar service shines through. Until next time, take care and drive safely!

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